FYTOOReviews of fytoo.com

Response from FYTOOApr 4, 2024

Thank you for sharing your experience with us! We're glad to hear that your glasses are both fun and functional and that they have the correct prescription for your progressive lenses. We understand that waiting a bit longer than expected can be disappointing. This is caused by the customization of your lenses. Because your prescription type is progressive, we need to customize the lenses based on your prescription and the order information to ensure you can have a comfortable wearing experience. The processing time is not included in the shipping time shown on our website. Your feedback is valuable to us as we strive to improve our services. If you have any further questions or concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing FYTOO for your eyewear needs!

Response from FYTOOApr 4, 2024

Thank you for sharing your feedback! We're glad to hear that you love your glasses and that they're comfortable with a great prescription. We apologize for any inconvenience caused. We understand that this can be frustrating, and we appreciate your understanding. After receiving your glasses, you can contact our customer service center if there's anything wrong with them and we will try to solve the problem for you. Even if the problem may not be able to be shown in the picture, our team will spare no efforts to figure out the reason leading to the issue for you. Thank you for choosing FYTOO, and we're grateful for your feedback as it helps us improve our products and services. If you have any further questions or concerns, please don't hesitate to contact us.

Response from FYTOOApr 3, 2024

Thank you so much for your lovely comment. We offer our customers different styles of glasses. We hope our customers can find the glasses they like at Fytoo. The dimensions of the frames on our website are fixed, which is listed on the frame's details page. You could take it as a reference before you place the order. I hope this could be helpful. We appreciate your recoomandation!

Response from FYTOOApr 3, 2024

Thanks so much for your kind review. We're happy that you are pleased with the products you received. We value your feedback so much and will give your opinion to our warehouse and logistics company to try to shorten the waiting time. Thank you again for your support of Fytoo!

Response from FYTOOApr 3, 2024

We've received your comment. We're sorry for this issue. To better assist you, our agent has emailed you. Please kindly check your email or spam folder. Thanks for your understanding and support.

Response from FYTOOApr 3, 2024

Thank you for your praise of our products! We hope to bring our customers stylish and affordable eyewear. We pursue achieving outstanding cost performance of our products. Your words are the best recognition of our efforts. We really appreciate it. ;)

Response from FYTOOApr 3, 2024

Thank you so much for your gracious comments! Your encouragement is what keeps us going! We will try our best to make sure that every customer can pick their satisfied and good value glasses on our website. Thank you again for your love and recognition of Fytoo!

Response from FYTOOApr 3, 2024

Thank you so much for your gracious comments! Your approval gives us great support and encouragement. In the future, we will pay more attention to our products and services so that every customer shopping on our website can have a great shopping experience! Thank you again for your support of Fytoo Glasses! ;)