Erica “Guezadilla” D.
Ordered two pairs of glasses in…
Ordered two pairs of glasses in feburary, and while one pair worked out perfectly for me the other pair didn't—so I contacted customer support. Even after an error with the email (which was no one's fault) they made sure I would still be able to order a replacement pair! Their customer support (shout out to Rosie) is friendly and amendable with clear communication goals. The pair of glasses that I'm keeping are amazing, they fit snuggly. They fit well and the mirror coating on their sunglasses looks slick. I would highly recommend FYTOO, especially if you're looking for alternative glasses!
Response from FYTOOMar 22, 2025
Thank you so much for your detailed feedback! We're thrilled one pair suits you perfectly and glad we could assist with the replacement. Rosie will be delighted to hear your praise. Ensuring clear communication and great service is our top priority. We're glad you love the glasses you kept, especially the snug fit and sleek mirror coating. Your recommendation means the world. We look forward to serving you again!