Mark D.
DON’T BUY FROM FYTOO!!!
DON’T BUY FROM FYTOO!!! WARNING: DO NOT BUY FROM FYTOO // GO SUPPORT OTHER EYEWEAR COMPANY... TERRIBLE service & return policy. Just wasted ~ $200 with defective glassware on their part. I requested a refund & return label from the company 2 days after I received it. Glasses are still brand new! Ordered two pairs, one was supposed to be progressive but is not. The other was for running and it was so foggy that I could not see! I have also purchased from them several times before - until now so they lost a loyal customer. After many endless emails, FYTOO asked me to send it back to China which using USPS cheapest option costs $70 and they won’t pay for the return costs. This return was for them to investigate (Not even a gurantee to replace / refund) DO NOT USE THIS COMPANY!!
Response from FYTOONov 14, 2025
We sincerely apologize for the unpleasant shopping expereince. But we didn't find your order based on the information you left. We hope you can tell us your order number so that we can check this issue for you and try to help you out.experience Looking forward to your reply!