FYTOOReviews of fytoo.com

Response from FYTOODec 14, 2025

This is the fourth negative review you've left for us these days. We've sent you an email to explain this issue and offer you the proper solution yesterday. Please check your spam folder if you didn't receive it. We hope you can reply to our email to tell us your request. Instead of dwelling on leaving negative reviews here, as this is not the most effective way to resolve the issue. Thanks for understanding! We're looking forward to your early reply and hope to solve the problem soon.

Response from FYTOODec 13, 2025

Thanks for your feedback and we're sorry for the misunderstanding! The glasses you received is the same as shown on the site. You contacted us saying the frame size is too big for you. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. Meanwhile, we offer a 30-days warranty and will issue the refund after receiving the package. Besides return for refund, we also offer a coupon solution for the customers to choose. We also sent you the return address. Please tell us the tracking number after the package is returned back and we will issue the refund after receiving the package. Our agent has contacted you again to help you out. Please check our email in your mailbox or spam folder. Looking forward to your reply!

Response from FYTOODec 11, 2025

According to the record, your order was delivered on December 4, 2025. To better assist you, our agent has contacted you via email. Please kindly check it in your mailbox or junk folder. Thanks so much for your understanding.

Response from FYTOODec 8, 2025

Hi there! We’re over the moon that your second order was just as great as the first—and that the 1.67 prescription lenses are perfect for you (no cloudiness or starbursts, yes!). So happy our sunglasses are game-changers for you. Thanks so much for coming back—enjoy every wear!

Response from FYTOODec 7, 2025

We sincerely apologize for the inconvenience caused. To better assist you, our agent has contacted you via email for further information. Please kindly check it in your mailbox or junk folder. Thanks so much for your understanding.

Response from FYTOODec 4, 2025

Thanks for the feedback. We take this issue very seriously. To better help you, we will contact you again via email. Please take care of your e-mail and mail spam folder. Thanks for understanding.

Response from FYTOODec 2, 2025

Thanks for your feedback and we're deeply sorry for this problem. We've contacted you via email to help you out. Please kinldy check our email in your mailbox or spam folder. Thanks so much for your understanding.

Response from FYTOODec 1, 2025

We're sorry for any misunderstanding caused. The frames on our website support virtual try-on functions. You could go to the frame's details page to find the try-on function entrance. After uploading your picture, you will be able to see what the frame looks like on you in advance. Because the try-on function doesn't show the actual size effect, to find the frames that suit you most, you could have a look at the dimensions of the frame, which are listed on the frame's details page, before ordering your glasses. Our agent has sent you the return address. We're sorry that you are not pleased with this. To better help you with this, our agent has emailed you. Please kindly check your email or spam folder. We're looking forward to your reply.