FYTOOReviews of fytoo.com

Response from FYTOOJan 16, 2023

I am very sorry that our service and products were not to your satisfaction. After receiving your picture, we provided you with the appropriate solution in the first instance. If you are not satisfied with the solution we provided, you can contact our customer service team again. We will definitely help you solve the problem until you are satisfied! Please reach out to our customer service center if you need any further assistance. Thank you for your understanding！

Response from FYTOOJan 12, 2023

We sincerely appreciate your precious comments！ After your package is shipped from our warehouse, we'll keep following up on the status of your package. We'll try to ensure your package can be delivered to you in time. You can also contact our customer team if you have any questions about the status of your package. We'll try our best to shorten the delivery time and persistently pursue your satisfaction. Thank you for your understanding and support! =)

Response from FYTOOJan 11, 2023

Thank you for your approval of our customer service. After placing your order, if you find there's anything wrong with your order information, please feel free to let us know. We'll try our best to solve the customer's problem in a short time. We do everything we can to ensure our customers could have a comfortable wearing experience. Your support is a treasure for us! ;)

Response from FYTOODec 5, 2022

Thank you for your support for Fytoo Glasses! We've received your precious feedback. Our customer service department will also pay more attention to this, providing you with more accurate solutions and answers in the future. Please trust that we will offer you better shopping experience at your next purchase. ;)

Response from FYTOONov 30, 2022

Thank you for your precious feedback. We're sorry that this little problem brings you inconvenience. Since the size of the picture uploaded by each person is different, the actual size of the frame cannot be shown by try-on function. The dimensions of the frame are listed on the frame's details page. You could take them as a reference before placing the order. We'll also try to optimize our try-on function based on your suggestions. Thank you very much. ;)

Response from FYTOONov 29, 2022

We're happy to hear your compliments about our customer service team! We keep following up on the status of your order and ensure the package is delivered to you in the shortest possible time and successfully. If you have any questions about the status of your package, you can also contact us. We're always here to help. Thank you again for your support of Fytoo Glasses! =)

Response from FYTOONov 12, 2022

Thank you so much for your approval of our service and we're sorry for the long wait caused. Fytoo hopes to offer premium products for our customers. To ensure every customer could have a comfortable wearing experience after getting their Fytoo Glasses, the lenses need to be produced accurately based on the customer's prescription. Please trust us, the products and the service you get from Fytoo will definitely be worth the wait. We'll also try our best to shorten the processing and shipping time. Once again, we sincerely appreciate your support of our brand. ♥

Response from FYTOONov 8, 2022

Thank you so much for your support and love of our brand. We're sorry for the long wait. Recently it is the peak season for logistics in the US, so the logistics will take a little longer than usual. But we will do our best to let our customers receive their glasses as soon as possible! We will also continue to optimize our website to provide more styles for our customers! Thank you again for your support and love!