FYTOOReviews of fytoo.com

Response from FYTOOJun 24, 2023

We sincerely appreciate your precious feedback and we're sorry for the long wait and the inconvenience caused. To ensure you could have a comfortable wearing experience, we need to customize the lenses based on your prescription and order information. If there's any defect in the lenses, we need to reproduce them, which may delay the shipment of your package. We're deeply sorry for this. If you feel uncomfortable with the bridge, we suggest that you can choose the frames that have wider bridges or adjustable nose pads at your next purchase to have a more comfortable wearing experience. Thank you again for supporting Fytoo. We'll keep improving our products and services.

Response from FYTOOJun 21, 2023

We sincerely appreciate your precious feedback. If you have any suggestions or comments that can help us do better in the future, please don't hesitate to let us know. We'll also try our best to offer you a more satisfying solution at your next purchase. :)

Response from FYTOOJun 18, 2023

We sincerely apologize for any inconvenience caused. To better explain this thing, our customer service representative has sent you an email. Please kindly check your email or spam folder. Thanks for your understanding.

Response from FYTOOJun 18, 2023

It's our honor to receive your review. Fytoo is always devoted to providing customers with good quality products and satisfactory customer service. We're happy that your problem has been solved. Thanks again for your support for Fytoo. 😊️

Response from FYTOOJun 18, 2023

We extremely appreciate your kind review! The dimensions of the frames on our website are fixed, which is listed on the product detail page, you could take them as a reference before you place the order. Of course, you could contact our customer service if you don't know how to select the frame that fits you, and we'll help you. We're delighted that your problem has been fixed. We'll keep going to improve our product and service. Again, thanks for receiving this review. 😊️

Response from FYTOOJun 16, 2023

We're really touched to see your high praise! There's nothing more gratifying than a customer satisfied with our product! If you can recommend our brand to a friend or family member we would appreciate it. We believe that every new customer will become our regular customer. Thanks again for your love and support for Fytoo!

Response from FYTOOJun 15, 2023

Thank you so much for your compliment on our customer service and we're sorry for any inconvenience caused in the process of your purchase. We believe that the quality of the service is the same important as the product quality. Therefore, no matter what the problem with your order is, our customer service agents will reach out to you in time and try their best to solve it for you. Once again, we sincerely appreciate your support for Fytoo Glasses! :)

Response from FYTOOJun 14, 2023

Thank you very much for your precious comment. Fytoo aims at building a customer-friendly website. We keep following up on optimizing our website so could let every customer find the glasses they want easily. Your approval is our motivation to move forward. We'll do better and better and try to give you a five-star shopping experience at your next purchase. Thank you again for your support of Fytoo. =)