FX ReplayReviews of fxreplay.com

Response from FX ReplayAug 11, 2025

We’re really sorry about the inconvenience you experienced. This issue can sometimes happen if your browser’s cookies and cache are deleted or if the chart layout isn’t saved before exiting. To avoid it in the future, please make sure your browser is not set to delete cookies and cache automatically, and remember to save your chart layout before leaving so that your selected timezone is preserved when you return. We truly want you to have the best experience possible, so if you need further assistance, please don’t hesitate to reach out to us at [email protected] — our team will be happy to help.

Response from FX ReplayAug 11, 2025

We’re sorry to hear you feel FX Replay hasn’t met your expectations. We’d really like to learn more about the bugs and issues you’ve experienced so we can improve your user experience. We also wanted to mention that besides our $35/month plan, we offer an Intermediate plan that might better fit your needs. If you can share your feedback with us at [email protected], we’ll review it carefully and can offer you a discount as a thank-you for helping us improve.

Response from FX ReplayAug 11, 2025

We’re sorry for the misunderstanding and frustration this has caused. Our subscriptions are recurring, which means they renew automatically unless cancelled. We do not charge for plans that haven’t been purchased, and we take payment security very seriously. Please contact us at [email protected] so we can review your case — we offer refunds in certain situations, and we’d like to resolve this for you as quickly as possible.

Response from FX ReplayAug 11, 2025

We’re so glad to hear your problem was solved and that you’re enjoying the free trial period! Thank you for the kind words and recommendation — it means a lot to us. We’re here anytime you need help or have feedback.

Response from FX ReplayAug 11, 2025

Thank you for your feedback — we’re glad you enjoy the backtesting, but we’re sorry about the trouble with saving templates, layouts, and the gaps you mentioned. It may be that your templates or layout aren’t saving because your browser is set to delete cookies and cache automatically, so please check that setting. We’d also like to understand more about the gaps you’re seeing so we can work on fixing them. Please contact us at [email protected] with your feedback — we’d love to improve your experience and can offer you a discount for the inconvenience.