JP
Pleased with item ordered.. Patience needed with delivery!
As others here have experienced I also had to wait for my order as they were out of stock but hadn't told me. In saying that I wrote to them and had a reply within 48 hours to apologise and to say they would refund or would I be able to wait another 10 days which I agreed to. True to their word the order was sent within that time and they included a little gift as I'd waited a while. In the event, I'm very pleased with the water colour travel set (in a pvc wallet style case, large size) the paper is good quality and the dual tip pen with sketch nib is useful too.
Response from FuumuuiJun 27, 2026
Thank you so much for sharing such a thoughtful and balanced review. 🎨 We truly appreciate your patience and understanding while waiting for your order. We’re sorry again for the delay caused by the stock issue, and we’re grateful that you gave us the opportunity to make things right. It’s wonderful to hear that our customer support team was able to assist you and that you enjoyed the little gift as a gesture of appreciation. Most importantly, we’re delighted that you’re happy with your watercolor travel set, the quality of the paper, and the dual-tip brush. Your feedback about the travel set means a lot to us, and we’ll continue working to improve our inventory planning and communication so we can provide a smoother experience from the beginning. Thank you again for choosing Fuumuui. We hope your travel set brings you many inspiring painting moments! ✨