PulseX™ By Futurax HealthReviews of futuraxhealth.com

Response from PulseX™ By Futurax HealthOct 21, 2026

Hi! We're truly sorry for the frustration and inconvenience caused by the delay in receiving your order. As discussed via email, we have processed a reshipment for your order. We apologize that your experience has fallen short of your expectations, and we appreciate your patience while we work to get your order to you. Thank you for giving us the opportunity to resolve this issue.

Response from PulseX™ By Futurax HealthJun 30, 2026

Dear Sherri, Thank you for sharing your feedback. We're very sorry to hear about your experience and understand your frustration. After reviewing your case, we can confirm that we processed a full refund on June 26th. We apologize that the device did not work as expected despite the troubleshooting steps we provided. If you have any questions regarding your refund or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We appreciate your feedback, as it helps us improve both our products and our customer service.

Response from PulseX™ By Futurax HealthJun 30, 2026

Dear Imran, We’re sorry to hear about your experience and that you feel this way. We also apologise for any delay in responding to your messages. This is not the service we aim to provide. Please contact our support team again with your order details so we can review what happened and help resolve this for you as quickly as possible.

Response from PulseX™ By Futurax HealthMay 26, 2026

Dear Stella, Thank you for sharing your feedback, and we are truly sorry for the frustration this has caused. We want to assure you that we have fully refunded your order on January 30th. We sincerely apologize for the delay in our email responses and for the fact that the device did not meet your expectations. The refunded amount has been credited back to your original payment method, and there is no need to return the item. We are working hard to improve our response times and ensure a better experience for our customers. If you have any further questions or if there is anything else we can do for you, please don't hesitate to reach out.

Response from PulseX™ By Futurax HealthMay 26, 2026

Dear Bilkis, Thank you for sharing your feedback with us. We are truly sorry to hear that the device did not work for your husband. We wanted to let you know that we have fully refunded your order on January 26th. The refunded amount has been credited back to your original payment method. We appreciate your patience, and if there is anything else we can do to assist you, please feel free to reach out to our customer support team directly.

Response from PulseX™ By Futurax HealthMay 26, 2026

Dear Liam, Thank you for your feedback. We are sorry to hear that the device did not meet your expectations. To clarify, we initially offered the 50% refund to make things easier for you, as it allows you to keep the product without the hassle of a return. We ended up processing that 50% refund on January 17th because it was accepted as the preferred resolution. We appreciate your compliments on our friendly service and will use your feedback to improve product quality.