Jerry G.
Great Delivery Service
Excellent Delivery Service ( On time - Professional - Courteous )

Furniture USA first opened its doors in South Sacramento in 1998, and since then has been recognized as a trusted name in the community. Over the years the business has seen ups and downs, but has persevered alongside the community and is now stronger than ever. Thanks to a reputation for furniture expertise and customer service, Furniture USA will soon expand its reach nationwide with the help of the new-and-improved ecommerce website. Furniture USA now has a fully operational online furniture store through the website: FurnitureUSA.com. For the past 3 years, 2013-2015, Furniture USA has been acknowledged as the best name in furniture retail for Northern California thanks to the KCRA3 A-List. The expansive showroom and website feature every category of furniture imaginable, including: mattresses, mattress sets, bedroom collections, beds, dressers, nightstands, chests, dining room collections, dining tables, dining chairs, barstools, living room collections, sofas, loveseats, sectionals, chairs, recliners, occasional tables, lamps, rugs, accessories, home decor and so much more. With industry leading brand names like Ashley, AC Pacific, AICO, Coaster, Home Elegance, Najarian, New Classic, Pulaski, Serta, Tempurpedic, Whittier and so many more, customers are sure to find what they are looking for with Furniture USA or FurnitureUSA.com. Local customers may qualify for Free Delivery! Full Service Delivery & Setup may also be available for the following cities: Sacramento, Elk Grove, Rancho Cordova, Citrus Heights, Antelope, West Sacramento, Davis, Galt and others. Not all cities that qualify for Full Service Delivery & Setup will also qualify for FREE Home Delivery. Enter your zip code on the Checkout page to see what options are available in your area. In addition to business, Furniture USA prides itself on employee participation in various community events and outreach programs. The store hosts the Salvation Army's Angel Tree event every year with the support of our
Furnitureusa (furnitureusa.com) has 164 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 12 reviews with 3 stars · Clear filters
Jerry G.
Excellent Delivery Service ( On time - Professional - Courteous )
Chris And Gina R.
The warranty you sell for furniture damage is bogus. We had something happen to it and the company said it's not covered. I wasted $150 dollars of my hard earned money. The sales person was very nice.
Response from FurnitureusaFeb 12, 2016
Hello Chris and Gina, Thank you very much for the review. We appreciate any feedback! We are very sorry the warranty on your furniture did not cover what happened to it. We do our best to explain that the coverage only covers accidental damage and not regular wear and tear on the furniture, but it sounds like we did not explain clearly enough. I will notify our sales team to make sure that they do so. Again, we appreciate your feedback and hope that you are enjoying your furniture. Have a good one! Ali T. Social Media & Marketing Admin. Furniture USA
Robert M.
I purchased a mattress for $1000 within 6 months it was sagging where my wife and laid. Name brand crappy quality
Bonny F.
Time line given for furniture delivery was not met and was delivered 2 weeks late
Response from FurnitureusaFeb 12, 2016
Hi Bonny, Thank you much for taking the time to review us. We appreciate all feedback from our customer so we can find our "fixes" and make Furniture USA a great company. We are very sorry that your furniture was delivered late. Sometimes our manufacturers change stock and delivery dates on us after the initial timeline quote they give us and we have no way to predict when this happens. Unfortunately, it is then when we have to break the bad news to our customers that their furniture is going to be late and we hate doing it! Again, we apologize that your furniture was delivered late, but we are glad that you received it and hope you enjoy it. Thank you! Ali T. Social Media & Marketing Admin.