Home & Decor NJ LLCReviews of furniturehomedecorshop.com

I ordered a large frame for a painting from H and D. The wrong frame was sent to me and it was chipped badly in two different places. I cannot get anyone on the phone to help me return it.

They suck at getting back with you. They tell you that they'll send you a shipping label. You wait for it and it never shows up so you call him and then they tell you it's too late to get your money back. They are the worst to deal with.

Worst people to work with. Will never ever order anything from them.

Literally, the worst experience that I have dealt with from ordering from a company off-line. They are selling the snowman by international silver or CWI. That normally is sold as a set of three for 39.99 at Home Depot. I was so excited when I seen they had them with the picture of all three of them and down in very small writing. They put that they’re sold separately but yet they have no item numbers for them. They have one item number and they’re charging 4999+ shipping. This company is normally pretty good and they normally have fairly quality product but when they do something like this bait and switch where they make you think you’re getting three items it’s very similar to Temu you don’t get what they show the picture of. You’re only getting one if they want to sell them individually that’s fine but they should have item numbers for each one. I wonder how many other people ordered the same item thinking they were getting all three because they literally say in the description three assorted!!! Shame on them. I am returning it as I am disgusted with their business practices.

The item is no longer available and I have not received my credit. I was billed before it was supposed to have arrived but for some funny reason I don’t have my credit.

AVOID!!! Ordered a wardrobe through The Range that was actually from this company. I have been waiting over 2 months for it now. They are completely incompetent! They sent me the wrong parts for my unit and tried to give me multiple excuses as to what had happened. I have tried to actually speak to someone on the phone but they refuse to communicate in any other way except by email where their tag line is "please accept our apologies and allow 72 hours for review". They've had 4 lots of the requested 72hrs and much more and nearly 3 months after the order I am STILL waiting for the correct parts. Cowboy company. Don't waste your time with them. People I have spoken to at The Range say they have constant issues with them too and have had many complaints.

Long wait worsted my time

I e-mailed this company(Home & Decor) several times for a return label and have not received one. I received a e-mail saying that several return labels have been sent to me. That is absolutely not true. A snap shot was sent to me about information on returns but that is it. On the side of the information showed several e-mails that I sent about the return label. There was one e-mail from the company telling me to check my e-mail. This was the only e-mail that I have received from them and there was no return label.