FurnitureetcUnlike many fly-by-night companies who open storefronts on the internet one day and are gone (with your money) the next, FurnitureETC has pioneered the business of selling furniture over the internet since 1999. We have thrived during the storms of e-commerce sales to serve as an anchor for shoppers looking for great home furnishings at unbelievable prices.
Furnitureetc (furnitureetc.com) has 135 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Linn Diane N.
Quick turnaround time. Couch is beautiful, great quality. I had questions and chatted with their customer service rep who was super helpful. Also the couch was almost $1000 less than listings on other sites. Highly recommend!
Dani H.
Everything was smooth and quick from the time we ordered. Communication was excellent
Yolonda M.
Shopping with FurnitureETC was very easy. I went online and began shopping on their site. A representive was available to me via chat. She helped with all my questions and helped when I was finally happy with my descission she helped me complete my purchase. It was so easy to purchase from Furniture ETC. As of yesterday I can say the delivery guys were great too, they made sure I was completely satisfied with their service and my furniture before they left my home. I love my new furniture. Thanks ETC.
Natalie M.
Great quality furniture!
Kristina D.
If it was possible to rate my experience with Furniture ETC a zero, I would. I ordered a sectional from them and it has been two months and I still have not received it. Originally my order was supposed to arrive in 6 weeks, then it was another six weeks. I received an email stating "you're furniture will be delivered to your house in exactly one week". One week later, surely my sectional did not arrive and once I called to see what the issue was, they said it was backordered, once again. I truly do not believe the sectional ever existed. When I placed the order it said nothing about anything not being in stock or even backordered. They sell furniture they don't even have.I cancelled my order and truly believe I made the best choice in doing so, my only regret is that I did it sooner and wasn't couches for two months in a brand new apartment. On top of that customer service is terrible, they would not compensate me in any way even after delaying my order for 2 months. I would NEVER recommend this company, do not waste your time!
Kayla
My whole family loves our new reclining, messaging, heated sectional! My husband especially loves his chilling cup holders! The sectional is very comfortable and we are very happy with our purchase. We will definitely be shopping at ETC furniture again!
Janet T.
This company is the worst I have ever worked with. One of the pieces of the sectional I ordered was not depicted on the website. My only option through them to get a new piece was to return the piece and pay a restocking fee and then re order the new piece at double the original price. Thank goodness I was able to find the replacement at another store for a reasonable price. The customer service people and account manager we completely rude during the whole ordeal.
Toria K.
I bought 2 end tables from furniture etc. They came fast & cheaper than I could have bought them in store. Customer service also answered all questions I had about my order
