FrontinescerBeckendgropReviews of furnica.com

Horrible experience. The item arrived almost a month from the order. It was supposed to be no more than 9 working days. The item arrived damaged. NEVER MORE

Pretty poor really. Ordered some drawer runners for what was a competitive price but, delivery quoted was 2 - 4 business days, a week later I had heard nothing. I chased them via email, no response. I then raised an issue through PayPal ( thank god for PayPal), 2 hours later I received a full refund through PayPal. No explanation from the company as to what went wrong, no apology, nothing. Very efficient refund but only due to the intervention of PayPal.

Ich habe einen Schrank bestellt, der nie bei bir angekommen ist. Der Kundenservice hat zwar auf meine ersten E-Mails reagiert, aber versucht mich seit 4 Monaten hinzuhalten. Sie haben keine Abliefernachweise von DHL, versuchen mich aber auf diese Art und Weise hinzuhalten. Letztendlich antworten Sie auf meine E-Mails gar nicht mehr und es ist noch nichts geklärt! Bestellt nicht über diese Firma, sowas unzuverlässigen habe ich noch nicht erlebt!

Auf keinen Fall bestellen! Mein Mann und ich haben ewig gebraucht um die Kommode überhaupt zusammen zu bekommen und wirklich, so ein Schrott! Ganz schlimm, interessiert die Mitarbeiter auch überhaupt nicht. So macht man auch Umsatz 😉 Liebe Grüße Julia ✌🏽

purchased cabinet soft close hinges,only 2/3rds were sent.recieved rest of order withing the week, after several emails. However these hinges have turned out to be a waste of money.They were to replace the 20yr old hinges,to fit new cabinet doors.After now 9 months,7 of these hinges have broke,the piece that clips onto the base has snapped off,so have to purchase more ,better quality ones,from another source.Have also left 1 star rating,with comment, on THEIR website,but seems they only show positive comments ,as mine is nowhere to be found.

Ordered 2 weeks ago, they stated a 10 day delivery. Have emailed with no response. Having to go through my bank to get my money back. They simply don’t care about their customers at all.

Evitez et fuir ce fournisseur , depuis trois mois que j'attends le remplacement des panneaux livrés sans protection et donc arrivés abimés aux angles... les portes du meuble neuf son ruinées et plus de réponse à mes mails... une honte

Worst purchase and customer service in my 38 years experience! Items didn't arrive in 6-9 days as suggested on purchase, when they did arrive, 80% of the items were damaged, when I finally got a response from their customer service team, replacement parts were sent, over six weeks later, again arrived damaged and they were clearly off cuts, as they were factory cut wrong and nothing would assemble. Customer service then decided to ignore my emails for four weeks, until I opened a dispute with PayPal. I have never experienced anything like this before, it drained me physically and mentally for the better part of five months, until resolve with PayPals help, this is exactly how companies shouldn't treat their customers. The drawers, costing me over £500 went out with the trash. I have to fight constantly to keep this review on here to help others, but over the last year Furnica relentlessly keep trying to get it removed, borderline harassment and trading standards will be made aware of this.