Douglas A. K.
Harley Davidson Transport
I recently purchased a 1999 Harley Davidson from Paradise Harley Davidson in Beaverton OR and had it shipped to Harrisburg, PA Although the motorcycle was damaged in shipping, Judy Gordon w/ Federal in Peoria, IL has made the claims process painless thus far. I have filed a claim w/ Kimberlee at CRST and am hoping the process goes quickly. I'd just like to announce that Judy Gordon is a true professional in every way. My hat is off. Hard to find impeccable service and follow up like that these days. THANKS JUDY !!!! Talk soon. Respectfully, Douglas Alan Kirk (FE556700)
Response from Federal Motorcycle TransportApr 15, 2019
Thank you Douglas for taking the time to share your recent shipping experience. We were sorry to hear that your bike sustained some damage during transit. I know you have received your claim form & it has been submitted so hopefully your claim will be settled quickly. It is unfortunate when something happens during transit but notating the damage at time of delivery helps in getting the claim settled in a timely manner. We appreciate the kind words you shared regarding working with Judy Gordon. Let us know if we can assist you in the future. Thank you. Jennifer Gibbs, Federal Motorcycle Transport Manager



