Picked a waterproof couch cover. It failed the simplest water test. Soaked right through.
Response from FUNNYFUZZYMar 26, 2025
Hi Matthew,
We’re really sorry to hear about the issues with your couch cover isn’t quite meeting expectations. We sent you a response on March 25, but it looks like it might’ve gone off on an adventure in your spam folder! Give it a look you might find our reply waiting for you there.
We’re here 24/7 at [email protected] and are always happy to help!
We look forward to sorted this for you,
Team FunnyFuzzy
JA
Jacqueline A.
I just love the bed I purchased for my…
I just love the bed I purchased for my dog. I had originally purchased the bed for a Christmas present but it took forever to arrive. When it did arrive it was smaller than what I thought I ordered. I needed what I thought was an XL to realize your sizes were by CM so the bed I got was way too small for my dog. I re-ordered the 3XL and I finally received the size I needed.
JM
JM
Nice but not complete… NEEDS MORE BEDDING
This is my second purchase with FunnyFuzzy. I agree with most that the bed needs better, fuller or firmer pillows. I happen to have an extra chase lounge pillow that I was able to adjust and add to the bedding and that helped a lot. Please consider a better, fuller or firmer bedding pillow (bottom, back and arms). Otherwise, I don’t think it’s worth the cost. I just got lucky because I had an unused pillow and didn’t have to purchase more items for an already pricey bed for my gift to my neighbors second dog. I think he’s gonna be happy with it. Wish I could add a photo.
RA
Romy Abou Z.
Terrible return process and customer service
I strongly advise against purchasing from FunnyFuzzy. Their return process is a nightmare, and their customer service is completely unhelpful. I have been trying to return an item and get a refund for almost a month, yet they keep stalling, ignoring my requests, and trying to push discounts instead of honoring their own policies.
Despite multiple emails making it clear that I do not want an exchange, they still haven’t provided the return information. This is beyond frustrating and completely unprofessional. If you value your time and money, shop elsewhere—this company does not care about its customers once they’ve taken your payment.
Response from FUNNYFUZZYMar 26, 2025
Hi Romy,
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy
XD
Ximena De R.
Great bed
Entrega rápida, buena calidad
PA
Pau
I didn’t get my product even when said…
I didn’t get my product even when said it was delivered and the customer service is not responsive
Response from FUNNYFUZZYMar 26, 2025
Hi Pau,
Thank you for your review, and we sincerely apologize for any inconvenience caused. We sent a response to you on March 25, but sometimes emails like to play hide and seek! Please check your spam folder it might be taking a little nap there.
We’re available 24/7 at [email protected] and are always happy to help!
We’ve taken care of it, and we hope everything’s resolved now
Thanks for sticking with us!
Team FunnyFuzzy
JO
Jodie
WARNING DO NOT BUY FROM THIS COMPANY
I'd been eye up FunnyFuzzy's Dog beds for a while as they were constantly popping up on my FB newsfeed. My elderly dog is 14 years old and with not many teeth she dribbles quite a lot so, I was after a bed that had removeable covers so I could wash it without trying to wash the whole bed with the filling still in. I decided to buy her one and went for the Donut bed in Fuzzy Brown Size Large. I used a discount code and paid £50.39 instead of the full price of £71.99. I thought it was going to be sent from the UK. After waiting a few days, I felt a little uneasy about the company so I decided to google them. To my disappointment I found all the bad reviews, and the report on the Government website about them - Company Funnyfuzzy selling ‘sub-standard’ pet supplies from China shut down. I was then really worried that I had been ripped off and I wouldn't be able to get a refund. Two weeks from buying the bed, it did arrive. Its not like the bed in the sites pictures. Its a cheap replica of it. Its been made in really cheap fabric, not the same fabric as advertised. Its not as filled or plump as the one on the site, very limp, out of shape and poorly made. I have been ripped off but, I should have googled the company first. I know I won't get a refund so, I will have to take it as a lesson learned. I don't know how they are still trading as they have been shut down - Consumers complained Funnyfuzzy UK Co., Ltd had misled them either by providing defective or sub-standard goods, not sending the items, or failing to offer refunds. Ordered 8th March 2025 Order number - FFPET217837.
Response from FUNNYFUZZYMar 27, 2025
Hi Jodie,
Thanks for sharing your feedback and we’re sorry to hear your dog bed isn’t quite meeting expectations.
We tried to find your email in our system but couldn’t track it down (it might be hiding in your spam/junk folder!).
To help us out, we’ve sent you a new email. If you could reply with a few photos of the issue, that would be a huge help. Once we’ve had a look, we’ll get straight to work and make sure everything’s sorted for you.
If you need us, we’re here 24/7 at [email protected] always ready to help!
We look forward to sorted this for you,
Team FunnyFuzzy
WW
Wendy W.
Awful.
Awful.
Still haven't received my item and they haven't even dispatched it yet.
There reason its popular!
Response from FUNNYFUZZYMar 26, 2025
Hi Wendy,
We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot.
Take a look at your inbox, and we’ll be able to help you right away!
We’re here 24/7 at [email protected] and are always happy to help!
Hope to hear from you soon,
Team FunnyFuzzy