FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY Reviews | Read Customer Reviews of funnyfuzzy.com

FUNNYFUZZY reviews

9,991 approved reviews, newest moderated first

merci
May 2, 2025
Délai de livraison extrêmement long
Délai de livraison extrêmement long, mais le prélèvement bancaire fut extrêmement rapide !!!!
Response from FUNNYFUZZYMay 4, 2025
Bonjour, Merci pour vos commentaires. Nous comprenons parfaitement combien les retards peuvent être frustrants et nous nous excusons sincèrement pour les désagréments que cela a pu causer. Bien que nous nous efforcions de traiter les commandes dans un délai de 3 jours ouvrés (souvent plus rapidement), nous savons que des retards peuvent survenir lors des périodes de forte affluence (vacances, grandes promotions, etc.). En général, l'expédition prend entre 5 et 12 jours ouvrés, mais des retards imprévus peuvent se produire. Pour vous aider, nous avons accéléré votre commande et vous avons envoyé une mise à jour ! Si vous avez besoin de quoi que ce soit, n'hésitez pas à nous contacter. Nous sommes disponibles 24h/24 et 7j/7 à [email protected] et serons toujours heureux de vous aider ! Merci pour votre patience pendant que nous réglons cela pour vous. L’équipe FunnyFuzzy
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Aude De L.
May 2, 2025
Je n'ai aucune nouvelles de ce site…
Je n'ai aucune nouvelles de ce site après avoir envoyé plusieurs mail, restés sans réponse. Ils me disent qu'ils m'ont envoyé un message via trustpilot mais aucune réponse à mes mails... Ils me disent qu'ils ne localisent pas ma commande: réponse bateau. Arnaque totale
Response from FUNNYFUZZYMay 4, 2025
Bonjour, Nous ne parvenons actuellement pas à localiser votre commande, c'est pourquoi nous avons envoyé une demande via Trustpilot pour obtenir plus de détails et nous aider à la retrouver. Elle est probablement juste bien cachée quelque part ! Si vous pouvez vérifier votre boîte de réception et nous fournir les informations, nous réglerons cela pour vous en un rien de temps. Nous sommes disponibles 24h/24 et 7j/7 à [email protected] et toujours heureux de vous aider ! Merci pour votre compréhension. L’équipe FunnyFuzzy
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Claudia
May 2, 2025
Nicht schön verarbeitet
Der Artikel ist sehr billig verarbeitet. Viel zu überteuert, kein guter Kauf.
Response from FUNNYFUZZYMay 2, 2025
Hallo Claudia, vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Hundetragetasche Rucksack – Cockpit und das Große waschbare Reisepolster Hundebett für den Autorücksitz nicht Ihren Erwartungen entsprechen. Leider konnten wir Ihre E-Mail in unserem System nicht finden. Daher haben wir Ihnen eine neue E-Mail gesendet (bitte prüfen Sie auch Ihren Spam-/Junk-Ordner, falls sie sich dort versteckt!). Es wäre sehr hilfreich, wenn Sie uns ein paar Fotos des Problems zusenden könnten. Sobald wir die Bilder erhalten haben, kümmern wir uns umgehend darum, eine passende Lösung für Sie zu finden. Falls Sie weitere Fragen haben oder Unterstützung benötigen, sind wir jederzeit unter [email protected] für Sie da. Wir freuen uns darauf, das für Sie zu klären! Ihr FunnyFuzzy-Team
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Swty B.
May 2, 2025
Order got cancelled and company hasn't responded
I placed an order for a dog raincoat on March 30th, but the order was unexpectedly cancelled and returned to the sender without my request. I reached out to the company via email on April 9th to seek clarification but received no response. I followed up again and still did not hear back. The lack of communication and support has been very disappointing.
Response from FUNNYFUZZYMay 2, 2025
Hi there, We’ve been trying to find your order, but it seems to be playing a game of hide-and-seek! To help us find it and assist you better, we’ve sent a request asking for your order number via Trustpilot. Take a look at your inbox, and we’ll be able to help you right away! We’re here 24/7 at [email protected] and are always happy to help! Hope to hear from you soon. Team FunnyFuzzy
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Reviewer
May 2, 2025
Where is Customer Support?
Bought several couch covers and all but one so far are decent. The first wasn't stitched properly and was coming apart. Instead of dealing with non existent customer support, I'll fix it myself. The shipping is pricey considering you can get the same items on Temu, which is also coming from China, probably from the same factory. They also remove any negative reviews on their website. Read the replies from this company - not sure if it's someone in China responding but they are all the same, canned response saying "they're having a little trouble finding your order" or "email sometimes plays hide and seek" How about sending quality items and get a US based facility to handle returns and customer support? I know the FunnyFuzzy in the UK was shutdown due to too many complaints. Funnyfuzzy UK Co., Ltd., a company selling online pet supplies from China, was shut down after investigations by the Insolvency Service found that it had been supplying customers with sub-standard products and failing to provide refunds. The company was wound up at the High Court in London on November 19, 2024. Take your complaints to Consumer Financial Protection Bureau (CFPB) or FTC to take further action on not getting refunds or products!
Response from FUNNYFUZZYMay 2, 2025
Hi there, We’re currently having a bit of trouble locating your order, it might just be playing hide-and-seek! To help us resolve this quickly, we’ve sent you a request via Trustpilot asking for a few more details. Please take a moment to check your inbox for our message (including your spam or junk folder), and once we have the information, we’ll jump right on it to ensure everything is sorted for you and your furry friend. Our team is available 24/7 at [email protected] always happy to assist! Looking forward to your reply. Team FunnyFuzzy
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Josh
May 1, 2025
So Disappointed
So Disappointed. Product arrived very different than described in photo. Same with the toy. WAY smaller than in the picture, I threw the toy out didnt even wrap it as it was supposed to be a gift but was really cheaply made. The size and build quality of the bed was horrible. Bed is much smaller and thinner than expected, the dog can barely fit that is same size as website image. Bad build quality on everything I ordered, not worth the money. Would have sent it all back if I didnt trash the toy. Will never reorder.
Response from FUNNYFUZZYMay 2, 2025
Hi Josh, Thank you for taking the time to share your feedback. We're sorry to hear that your Deluxe Fluffy Full Support Anxiety Relieving Large Dog Bed hasn't met your expectations. It appears we're unable to locate your original email in our system. To help us better understand and resolve the issue, we’ve sent you a follow-up message, please check your inbox as well as your spam or junk folder, just in case it ended up there. If you could kindly reply with a few photos of the issue, it would greatly assist us in addressing your concern promptly. Once we receive the information, we’ll do our best to sort everything out for you as quickly as possible. Should you need any further assistance, our team is available 24/7 at [email protected] always happy to help! We look forward to resolving this for you. Team FunnyFuzzy
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Evelyn G.
May 1, 2025
Don’t buy from this company
Don’t buy from this company. I returned 2 dresses in an unopened bag and asked for a bigger size or a refund. After4 months going back and forth with emails they decided to keep the money without giving options. Did not know if was a Chinese company. I paid for the returned package. I paid $33.00 and according to them because they paid the carrier that sent the dresses they can’t return my money. So they paid the carrier with the money that I paid for the dresses. Very disappointed. First and last time that I buy via Instagram.
Response from FUNNYFUZZYMay 4, 2025
Hi Evelyn, Thank you for your feedback. We’re truly sorry to hear that the return process didn’t go as smoothly as it should have. We completely understand how important it is for these matters to be handled quickly and without hassle. We’ve reviewed the situation and taken the necessary steps to get everything sorted out for you. We hope that things are now fully resolved and back on track. We have sent you an email. Should you have any further questions or need additional assistance, please don’t hesitate to reach out. Our team is available 24/7 at [email protected] and always ready to help. We really appreciate your patience and continued support. Team FunnyFuzzy
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Dominique C.
May 1, 2025
Not satisfied
Wasn't what was on picture
Response from FUNNYFUZZYMay 2, 2025
Hi Dominique, Thank you for your feedback. We’re sorry to hear that your Minimalist Herringbone Weave Breathable Faux Linen All-Season Couch Cover didn’t meet your expectations. It seems we weren’t able to locate your email regarding this matter in our system, so we’ve gone ahead and sent you a follow-up email. Please take a moment to check your inbox, and if it’s not there, be sure to look in your spam or junk folder just in case. To help us better understand the issue, we kindly ask that you reply with a few photos of the product. Once we receive those, we’ll get started on resolving the matter as quickly as possible. If you have any questions or need further assistance, our team is available around the clock at [email protected] We’re always here to help. We appreciate your patience and look forward to resolving this for you. Team FunnyFuzzy
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