FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYMay 19, 2025

Hallo Marion, vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir freuen uns, Ihnen bestätigen zu können, dass Ihre Bestellung bereits über ein Chargeback-Verfahren über Ihre Bank erstattet wurde. Der Fall wurde zu Ihren Gunsten entschieden und der Betrag direkt auf Ihr Konto zurückerstattet. Falls Sie die Rückerstattung noch nicht sehen können, empfehlen wir, Ihre Kontoauszüge zu überprüfen oder sich direkt an Ihren Kartenanbieter zu wenden. Als Nachweis haben wir einen Screenshot der Chargeback-Bestätigung per E-Mail beigefügt. Wenn Sie weitere Fragen haben, können Sie uns jederzeit unter [email protected] kontaktieren, wir sind rund um die Uhr für Sie da und helfen Ihnen gerne weiter! Ihr FunnyFuzzy Team

Response from FUNNYFUZZYMay 20, 2025

Hi Jessica, Thank you for your feedback. We're really sorry for the inconvenience you've experienced with your return. Due to some system limitations, there was a delay in our response, we completely understand how frustrating that can be. We've now followed up via email to help you with the return process. Please take a moment to check your inbox (and your spam/junk folder, just in case). If you have any questions or need further assistance, our team is available 24/7 at [email protected] We’re committed to making this return process smooth and easy for you. Team FunnyFuzzy

Response from FUNNYFUZZYMay 21, 2025

Hi Shirley, Thank you for sharing your feedback. We’re truly sorry to hear that you weren’t satisfied with your item. We understand how important it is to have any concerns resolved quickly and smoothly. We’ve now addressed the issue, and we hope everything is all set on your end. We have sent you an email. If there’s anything else you need, please don’t hesitate to get in touch we’re available 24/7 at [email protected] and always happy to assist. Thank you again for your patience and for staying with us. Team FunnyFuzzy

Response from FUNNYFUZZYMay 18, 2025

Hi Lisa, We’re currently having a bit of trouble locating your order, but not to worry, it’s likely just being a little elusive! To help us sort this out quickly for you and your furry friend, we’ve sent a request for more details via Trustpilot. When you get a moment, please check your inbox for our message. Once we have the info, we’ll jump right on it! And as always, if you need us, we’re available 24/7 at [email protected] always happy to help. Looking forward to hearing from you. Team FunnyFuzzy

Response from FUNNYFUZZYMay 20, 2025

Hi Katie, We totally get how frustrating delays can be, and we’re really sorry for the inconvenience. We’ve already sent you an email with the updated details, but if our email’s playing hide-and-seek in your spam folder, please take a look there. We aim to process orders within 3 business days (often sooner), but delays can happen during peak periods (holidays, big sales, etc.). Normally, shipping takes 5–12 business days, barring unexpected delays. If you need us, we’re here 24/7 at [email protected] always ready to help. Thanks for your patience, we’re on the case. Team FunnyFuzzy