FUNNYFUZZYReviews of funnyfuzzy.com

Response from FUNNYFUZZYJun 9, 2025

Hi Evelyn, Thank you for sharing your feedback. We’re really sorry to hear that your Extra Large Cooling Washable Rectangle Orthopedic Dog Bed - Cooling Nap didn’t meet your expectations. We weren’t able to locate any previous emails from you in our system, it might’ve gotten lost in your spam or junk folder! To get things sorted quickly, we’ve just sent you a follow-up email. When you have a moment, please reply with a few photos of the issue that’ll help us better understand the problem and get it resolved promptly. As always, our support team is available 24/7 at [email protected] and ready to assist you. We look forward to making this right for you. Team FunnyFuzzy

Response from FUNNYFUZZYJun 9, 2025

Hi Lori, Thank you for sharing your feedback. We’re truly sorry to hear that the items you received didn’t match your expectations, particularly with regard to the color variations. We completely understand how disappointing that can be. Please know that we offer a 30-day return guarantee, and we’re more than happy to help you with the next steps if you’re still within that timeframe. We’ve already reached out to you via email with further instructions. If you haven’t seen it yet, please take a moment to check your inbox, and don’t forget to peek into your spam or junk folder, just in case it ended up there. If you need any additional support, feel free to contact us directly at [email protected] We’re always here and happy to help. We’re committed to making this right for you. Team FunnyFuzzy

Response from FUNNYFUZZYJun 10, 2025

Hola Yves, Muchas gracias por tus comentarios. Lamentamos sinceramente que tu experiencia no haya sido tan fluida como debería. Entendemos perfectamente lo importante que es que todo se maneje de forma rápida y sin complicaciones. Hemos revisado el caso y tomado las medidas necesarias para solucionarlo. Deberías haber recibido un correo electrónico de nuestra parte con más detalles, y esperamos de corazón que todo se haya resuelto satisfactoriamente. Si tienes alguna otra pregunta o necesitas asistencia adicional, no dudes en contactarnos. Nuestro equipo está disponible las 24 horas del día, los 7 días de la semana, en [email protected] y estaremos encantados de ayudarte en todo lo que podamos. Gracias nuevamente por tu paciencia y por confiar en nosotros. ¡Realmente lo apreciamos. Equipo FunnyFuzzy

Response from FUNNYFUZZYJun 9, 2025

Hi Lisa, Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience didn’t meet your expectations, particularly regarding the sizing and delivery time. We’d like to clarify that your order was delivered within our standard timeframe, which is typically 7–20 business days. You can find more details about our delivery schedule in our Shipping Policy. https://funnyfuzzy.com/policies/shipping-policy We're also glad to hear that the package was successfully delivered. We understand how frustrating this situation must have been, and we want you to know that your concerns are important to us. We’ve sent you an email with further information, please check your inbox or spam folder just in case. If there’s anything else we can do to assist, feel free to reach out to us anytime at [email protected] We’re always happy to help. Thanks again for your feedback. Team FunnyFuzzy

Response from FUNNYFUZZYJun 11, 2025

Hi Vicky, Thank you so much for your feedback, and we’re truly sorry to hear that your experience with the process wasn’t as smooth as it should have been. We completely understand how important it is for things to be handled quickly and without any hassle. We’ve looked into the issue and taken the necessary steps to make things right. You should have received an email from us with more details, and we truly hope everything has now been resolved to your satisfaction. If you have any further questions or need additional assistance, please don’t hesitate to reach out, we’re available 24/7 at [email protected] and always happy to help in any way we can. Thanks again for your patience and for sticking with us, we really appreciate it. Team FunnyFuzzy

Response from FUNNYFUZZYJun 9, 2025

Hi Belinda, Thank you for your feedback. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy