Em
Extremally Disappointed with Lack of Communication
I recently purchased couch covers from funny fuzzy, and my experience has been extremely disappointing. We've been waiting for nearly a month, and the only communication we've received was a single email stating that the items were on back order. Despite reaching out multiple times across various platforms, we have not received any further updates or responses. This lack of communication is unacceptable and has left us feeling ignored and frustrated. We expected better customer service and with some updates, especially after spending our hard-earned money on their products. I hope funnyfuzzy takes this feedback seriously and improves their communication with customers in the future. I don't see us ever recommending them to any of our friends or family
Response from FUNNYFUZZYJun 16, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek. To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help. Looking forward to hearing from you soon. Team FunnyFuzzy