Mélanie H.
Super canapé pour mon chien
Super canapé pour mon chien! Il adore. Livraison rapide et facile d’entretien

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Mélanie H.
Super canapé pour mon chien! Il adore. Livraison rapide et facile d’entretien
Amber G.
I ordered a car seat and a bed for my dog 2 weeks ago (#FF33712U) hoping to have arrived for when I take him away on holiday with me in a week’s time. As far as I know this order has not even shipped yet as I’ve had no shipping confirmation. I contacted customer support a week ago and still have not had any update, contacted them again 2 days ago. After I placed the order I had an email saying up to 15 working days before they ship it and then another 10 working days for shipment, which means I’m not likely to receive it until after the holiday I’ve bought it for, however this was not indicated/made clear on their website until after the order was placed and payment made. Given the lack of response from customer service, and the refund policy says to send them a request, I imagine it’s going to be very difficult to return the products when they arrive too late. I wish I had read the reviews before I ordered with them, I normally do, now extremely disappointed as likely have just wasted £90!!
Response from FUNNYFUZZYJun 22, 2026
Hi Amber, Thank you for your patience and for allowing us the opportunity to address your concern. We sincerely apologize for the inconvenience, frustration, and disappointment you experienced. We understand how important it is to receive a smooth and positive experience, and we truly regret any inconvenience this situation may have caused. We’re glad to confirm that your concern is being handled. Our team has also sent you a follow-up email with the relevant details and information for your reference. Your satisfaction is very important to us, and we truly appreciate your understanding and cooperation throughout this process. If you have any further questions or need any additional assistance, please don’t hesitate to contact us anytime at [email protected] our team is always here and happy to help. Thank you again for your patience and continued support. It truly means a lot to us. Team FunnyFuzzy
valeria L.
Ho ordinato una cuccia di 75 euro per il cane in data gennaio 2026 ordine FF4323IT mai ricevuta e dopo innumerevoli mail ad aprile finalmente dicono che mi rimborseranno oggi siamo al giugno e non ho ricevuto niente ne la cuccia ne il rimborso sono ladri truffatori Mi avete risposto su trustpilot 3 giorni fa che la questione e’ stata risolta come se avessi avuto il rimborso ma ancora una volta non e’ vero non ho avuto nessun rimborso quindi continuate a scrivere eresie siete dei malfattori e anche bugiardi perche’ non e’ possibile che da 6 mesi che aspetto non ho ricevuto Ne la cuccia ne il rimborso Inutile aggiungere che in queste mail che mandate non ci sono ne dettagli ne chiarimenti la verita’ e’ che vi siete rubati da ormai 6 mesi 75 euro e’ inutile che rispondete con risposte vaghe senza dire niente di preciso ormai sono 6 mesi di queste mail vaghe senza avere avuto niente ne la cuccia ne il rimborso Che scrivete che state lavorando sulla questione e’ un ennesimo imbroglio e presa per i fondelli perche’ e’ 1 la cosa da fare : il rimborso immediato di quanto vi siete rubati senza che scrivete cose inutili e che state lavorando a meno che non considerate un lavoro rubare soldi alla gente
Response from FUNNYFUZZYJun 22, 2026
Ciao Valeria, Grazie per l'aggiornamento. Ci scusiamo sinceramente per la spiacevole esperienza che hai avuto e per qualsiasi inconveniente, frustrazione o delusione che questa situazione possa averti causato. Abbiamo risposto alla tua email in merito a questa questione con ulteriori dettagli e chiarimenti. Speriamo che questo ti aiuti a dissipare i tuoi dubbi e a comprendere meglio la situazione. Apprezziamo molto la tua pazienza e comprensione mentre lavoriamo per risolvere questo problema. Se hai ulteriori domande o hai bisogno di assistenza, non esitare a contattarci all'indirizzo [email protected] Il nostro team è disponibile 24 ore su 24, 7 giorni su 7 e sarà sempre lieto di aiutarti. Team FunnyFuzzy
Terry M.
Pure tat. Save your money and buy from a reputable retailer. At least Dicky Turpin wore a mask.
Response from FUNNYFUZZYJun 21, 2026
Hi Terry, Thank you for sharing your feedback, and we sincerely apologize for any inconvenience this situation may have caused. At this time, we have been unable to locate your order details based on the information available from the review. We have tried to identify your order but have not been successful so far. To help us look into this matter and provide the appropriate assistance as quickly as possible, we kindly ask you to share your order number with us. Alternatively, you may contact us directly at [email protected] and our team will be more than happy to assist you promptly. We appreciate your patience and look forward to resolving this for you soon. Team FunnyFuzzy
Gemma C.
#FF32618U Received confirmation of shipment on 30th May and still not received. Sent numerous emails with no response. No idea how to get in contact or get a refund. And no tracking update on the link they sent me. Very unhappy customer! Would not recommend. Just want the £45 product I’ve paid for
Response from FUNNYFUZZYJun 21, 2026
Hi Gemma, Thank you for your feedback. We sincerely apologize for the inconvenience and concern this situation has caused. We would like to reassure you that your order is still in transit. Our team is actively monitoring the shipment and is working closely with the carrier to help expedite the delivery and obtain the latest updates regarding your package. Please rest assured that we truly appreciate your patience and understanding. We are doing everything we can to ensure your order reaches you as soon as possible. We have also contacted you via email with the most recent information available. If you have any questions or require further assistance, please don’t hesitate to contact us at Our team is available 24/7 and will be happy to assist you. Thank you again for your continued patience and understanding. Team FunnyFuzzy
Zoë S.
Op 5 mei heb ik iets besteld (#FF3419EU). Op 17 mei mailde ik voor meer info omdat ik nog altijd niets had ontvangen. Hier reageerde ze nog op, zogezegd was er een vertraging van mijn bestelling. 12 juni stuurde ik een mail voor een refund. Tot op de dag van vandaag niets meer van hen gehoord! Ik wil mijn geld terug!
Response from FUNNYFUZZYJun 22, 2026
Hallo Zoë, Bedankt voor je feedback. Onze excuses voor de frustratie en bezorgdheid die deze situatie heeft veroorzaakt. We begrijpen heel goed hoe teleurstellend dit kan zijn. Je bestelling is nog steeds onderweg en ons team volgt de zending actief. We werken samen met de transporteur om de levering zo snel mogelijk te laten verlopen. We hebben je hierover ook een e-mail gestuurd. We stellen je geduld en begrip zeer op prijs en we willen je verzekeren dat we er alles aan doen om ervoor te zorgen dat je pakket veilig bij je aankomt. Mocht je nog vragen hebben of hulp nodig hebben, neem dan gerust contact met ons op via [email protected] Ons team is 24/7 bereikbaar en helpt je graag verder. Team FunnyFuzzy
Isabell
Ich habe am 28. Juni hier ein Hundebett bestellt und bisher keine E-Mail, dass meine Bestellung (#FF46451D)versendet wurde. Mittlerweile habe ich 3 unbeantwortete E-Mails a die deutsche Support Mail geschickt und diese werden weiterhin ignoriert. Wenn ich auch hier keine Reaktion erhalte in den nächsten Tagen, sehe ich mich gezwungen einen Fall beim Verbraucheramt zu melden.
Response from FUNNYFUZZYJun 22, 2026
Hallo Isabell, vielen Dank für Ihr Feedback. Wir entschuldigen uns aufrichtig für die Probleme mit Ihrer Bestellung und die damit verbundenen Unannehmlichkeiten und Sorgen. Wir freuen uns, dass alles geklärt ist und unser Team Ihnen bereits eine E-Mail mit allen Details zu Ihrer Bestellung geschickt hat. Wir nehmen solche Situationen sehr ernst. Sollten Sie weitere Unterstützung benötigen, können Sie uns jederzeit unter [email protected] kontaktieren. Unser Team hilft Ihnen gerne weiter. Vielen Dank noch einmal für Ihre Geduld, Ihr Verständnis und Ihre anhaltende Unterstützung. Wir wissen das sehr zu schätzen. Team FunnyFuzzy
Rosie T.
DO NOT RECOMMEND!! Absolutely enraged by their poor customer experience! They've had my money for nearly a month and still no products been dispatched. Appalling service! Don't even know if I will receive a refund as the company hasn't responded to any of my emails. Dreadful company- DO NOT RECOMMEND!!
Response from FUNNYFUZZYJun 21, 2026
Hi Rosie, Thank you for your feedback, and we sincerely apologize for any inconvenience this may have caused. At the moment, we have been unable to match the name used in this review to a specific order. We have tried to locate your details but have not been successful so far. To help us investigate and assist you more efficiently, we kindly ask that you provide your order number. Alternatively, you are welcome to contact us directly at [email protected] and our team will be happy to assist you promptly. We look forward to hearing from you soon. Team FunnyFuzzy