Martha W.
Great civerlet
Great civerlet

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Martha W.
Great civerlet
E H.
I placed my order over a month ago. It hasn't been shipped and I have received no communication. I have emailed their support team email twice now - still no response. I'd now like a refund and yet the only way that's possible is also via email. Very disappointing.
Response from FUNNYFUZZYJun 29, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy
CP
Ce site est frauduleux, les commandes sont encaissées mais ne sont jamais envoyées. A chacune de mes relances (##FR37464), ils répondent complètement à côté en inventant des problèmes de livraisons liés aux politiques douanières aux USA (alors que des achats que j'ai passé aux USA arrivent sans soucis, et qu'ils semblent être basés... en Chine). J'ai demandé un remboursement depuis plus de deux semaines et ils ne répondent plus à mes mails. Ils ne répondent pas non plus sur instagram ou facebook, et suppriment tout commentaire visant à alerter sur ces irrégularités. J'ai signalé l'entreprise à la répression des fraudes, j'encourage fortement les personnes concernées à le faire également sur signal.conso.gouv. fr
Response from FUNNYFUZZYJun 29, 2025
Bonjour Céline, Merci beaucoup pour votre retour. Nous sommes sincèrement désolés d’apprendre que votre expérience n’a pas été aussi fluide qu’elle aurait dû l’être. Nous comprenons parfaitement à quel point il est important que tout soit traité rapidement et sans complications. Nous avons examiné la situation et pris les mesures nécessaires pour y remédier. Vous devriez avoir reçu un e-mail de notre part avec plus de détails, et nous espérons sincèrement que tout a désormais été résolu à votre satisfaction. Si vous avez d'autres questions ou besoin d’une aide supplémentaire, n’hésitez surtout pas à nous contacter. Nous sommes disponibles 24h/24 et 7j/7 à l’adresse [email protected] toujours ravis de pouvoir vous aider du mieux que nous pouvons. Encore merci pour votre patience et votre fidélité, cela compte énormément pour nous. L’équipe FunnyFuzzy
Natalie Chiverton P.
I placed my order over two weeks ago and not only has it still not arrived, but the communication has been absolutely non-existent. I emailed over a week ago for an update and never got a reply. It’s incredibly frustrating to be left in the dark with no idea where my item is or if it’s even been shipped. For a company selling pet products, you’d think customer care would be a priority — clearly not. Save yourself the stress — I wouldn’t order from here again.
Response from FUNNYFUZZYJun 29, 2025
Hi Natalie, We appreciate you sharing your feedback. We're sorry to hear your order hasn't arrived. We replied to your email on 29/06/2025, looks like your inbox might be playing tricks! Have a quick peek in your spam folder, you might just find our reply hiding there. We’re here 24/7 at [email protected] and are always happy to help! We hope the above clears up your communication concerns. Team FunnyFuzzy
p L.
Do not buy. Company is a scam. Very poor quality and they sent a tiny bed even though I ordered a large.
Response from FUNNYFUZZYJun 29, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] with actual photos of the issue. We’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy
Hugo B.
Voleur SCAM!! Ne surtout pas acheter sur ce site marchand de paillettes ! Ils encaissent et puis s'en vont ! C'est une arnaque ! Service sav inexistant qui répond des messages complètement aléatoire pour un remboursement ! Clairement un site fantome ! Aucune adresse en France Tout simplement à fuir, j'ai été dupé
Response from FUNNYFUZZYJun 26, 2025
Bonjour Hugo, Nous sommes vraiment désolés d’apprendre le problème que vous avez rencontré et nous vous remercions de nous en avoir informés. Nous vous avons envoyé une réponse le 26/06/2025, mais il se peut qu’elle soit partie à l’aventure dans votre dossier de courriers indésirables ! Jetez-y un œil, notre message s’y cache peut-être. Nous sommes disponibles 24h/24 et 7j/7 à l’adresse [email protected] et toujours ravis de vous aider. Nous espérons que cela dissipera tout malentendu dans notre communication. L’équipe FunnyFuzzy
Consumer
Ordered a dog bed for my arthritic dog on 3rd June and received confirmation immediately. Since then NOTHING. Checked website and said some item come from China and other countries and they aim to dispatch within 12 days and notification would be sent. Now on the 26th June and still NOTHING. Despite two emails to customer support no reply. So far I’m down over £60 with nothing to show for it! Will not use again
Response from FUNNYFUZZYJun 26, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy
Laura R.
I purchased a sofa cover more than two weeks ago, order number #FF621725S, and I spent a total of 190 euros. It should have already arrived, but it hasn’t. I’ve emailed to costumer service three times and haven’t received any kind of response regarding the estimated delivery date. I also purchased shipping insurance with the order, so I requested a refund for the product, since I paid extra in case any issues arose — but I haven’t received a response to that either. So I don’t know why I paid for this extra protection. I’ve been checking the comments and Funny Fuzzy always says to check the spam folder — I’ve checked all my spam and other folders, and there’s no reply from them anywhere. I need them to inform me about the delivery estimate or refund my money. Customer service is awful.
Response from FUNNYFUZZYJun 26, 2025
Hi Laura, We’re really sorry to hear about your recent experience, and we appreciate you bringing it to our attention. We sent you a reply on 26/06/2025, but it might have landed in your spam or junk folder, sometimes emails end up hiding there! We recommend checking just in case our message slipped through the cracks. If there’s anything else you need, we’re here 24/7 at [email protected] and always happy to help. We hope this clears up any confusion around our communication. Team FunnyFuzzy