FUNNYFUZZYReviews of funnyfuzzy.com

Absolutely shocking customer service and no response to the 3 emails I've sent asking where my order is. Today is 30/06/25 and I placed my order on 25/05/2025 - over 5 weeks ago! I never write reviews but I spent over £50 on essential travel accessories to keep my dog safe and it's disgusting that I've not even had a response to my emails, let alone received the order I placed 5 weeks ago. And Funny Fuzzy - before you reply saying that your response may be 'playing hide and seek in my spam folder' as you have replied to many customers below, I can assure you that it isn't. I have thoroughly checked and I have had no emails from you, nor a reply to my emails asking where my order is - since I placed my order and got my confirmation email. My order number is: FFPET248101 My tracking number is: SF6045738792306 I also request that you don't send me a message on Trust Pilot - a response to my emails will suffice, as will rectifying this huge hassle and inconvenience. I note on your website you offer a '30 day money back guarantee' - please advise on how I can seek this. Shocking customer service. Do not buy from this website. Beginning to think it's all just a total utter scam.

Ordered a couch cover on June 9, 2025 and still have not received any trackable shipping information June 30th. Will not be ordering from this company again! Update July 1st- received this generic reply from company. No emails or updates in my spam folder. This is an automated reply meant to look as if they are looking into my order. I have asked for a complete refund.

This dog bed is very cute and appears to be good quality. The problem for me was that the 30-day warranty period was not long, so be sure to return it quickly if your dog doesn't use it, as mine didn't. (I had to leave town unexpectedly before it arrived and then was away for nearly a month, so the warranty period wasn't enough time for me to determine if my dog would use it.) At first I was not able to reach anyone at the company, but I finally received a helpful email back when I wrote a negative review. I will amend this score to a 5 if they agree to exchange the item for something my dog will use.

I ordered an XL dog bed after seeing the snazzy advert I’d seen on Insta for our motorhome for a 3 week trip to Spain with Funny Fuzzy. I placed the order on the 11th Jun and was told today after many messages that it would be shipped next month!!! Wtf, the email address is a .co.uk so why almost 3 months to wait for this product! Cancelled them today and did receive a full refund and cancellation email but this was after 8 emails and the threat to take it further. DO NOT purchase from this company, their a shower of s**t 😂

The bed is amazing! I purchased a X-Large per size chart and it is to small. I will keep it but I need an xxlarge. Also it took a bit longer to receive this and the communication was not customer friendly.

The cover is beautiful and well made. My dog loves it! It’s comfortable for her humans too and easy to care for.

Excellent product . Took a while to deliver , but worth the wait . Looks fantastic .

Poor quality. Looks nothing like what you display in your ads.