FUNNYFUZZYReviews of funnyfuzzy.com

1.89,991 reviews
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FUNNYFUZZY

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About FUNNYFUZZY

FUNNYFUZZY is listed under Pet Stores.

FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.

Also known as: funnyfuzzy.com
Website: funnyfuzzy.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 73% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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FUNNYFUZZY reviews

9,991 approved reviews, newest moderated first

Helena H.
Jul 7, 2025
NÚMERO DE PEDIDO #FF621330S
NÚMERO DE PEDIDO #FF621330S Finalmente, acabo de recibir mail de Funny Fuzzy informando de la devolución del importe de mi pedido. Agradezco el gesto de la empresa, aunque me habría gustado recibir mi pedido que hice con ilusión. Espero poder volver a confiar en Funny Fuzzy en un futuro, cuando las reseñas sean mayormente positivas. Gracias.
Response from FUNNYFUZZYJul 8, 2025
Hola Helena, Muchas gracias por tus comentarios. Lamentamos mucho que tu experiencia con el proceso no haya sido tan fluida como debería. Entendemos perfectamente la importancia de que todo se solucione con rapidez y sin complicaciones. Hemos investigado el problema y tomado las medidas necesarias para solucionarlo. Deberías haber recibido un correo electrónico nuestro con más detalles, y esperamos sinceramente que todo se haya resuelto a tu entera satisfacción. Si tienes alguna pregunta o necesitas ayuda adicional, no dudes en contactarnos. Estamos disponibles 24/7 en [email protected] y siempre estaremos encantados de ayudarte en todo lo que podamos. Gracias de nuevo por tu paciencia y por seguir con nosotros. ¡Te lo agradecemos mucho. Equipo FunnyFuzzy
Aurore
Jul 7, 2025
Soyez patients!
Maj au 26/07 : j’ai reçu une réponse du SAV, et enfin mon colis quelques jours +tard, ce n’est pas de qualité exceptionnelle mais les articles correspondent bien à la commande même si le lien de suivi ne fonctionne pas, la livraison a tout de même été faite + d’1 mois après la commande. La patience est de mise, je reviens donc sur mon 1er commentaire ci-dessous... Commande #FR38953 passée il y a déjà 1 mois,paiement encaissé et aucune nouvelle depuis. Ce site est une arnaque... la marque ne répond pas aux mails et le formulaire de contact de leur site ne fonctionne pas...fuyez!
Response from FUNNYFUZZYJul 8, 2025
Bonjour Aurore, Merci pour votre retour. Nous vous prions de nous excuser pour la gêne occasionnée. Nous avons cherché à localiser votre commande, mais nous n'avons pas encore réussi à la retrouver. Pour vous aider plus efficacement, nous avons envoyé une demande via Trustpilot afin de vous demander votre numéro de commande. Vous pouvez également nous contacter directement à l'adresse [email protected] notre équipe est toujours là pour vous aider. À bientôt ! Équipe FunnyFuzzy
kim J.
Jul 7, 2025
I've emailed them 3 times
I've emailed there support email address 3 times, messaged them on messanger, used a different email address incase, submitted a request for help through their website, and commented on their Facebook page, and I still haven't recieved a reply. My order was placed 17 days ago and still no postage details or contact from the company. Will be contacting my bank and getting a charge back. Very unsatisfied, wish I researched the company first, would never have used them.
Response from FUNNYFUZZYJul 8, 2025
Hi Kim, We appreciate your feedback. We regret that you haven't received your order yet. That’s never the experience we want for you. We replied to your message on 08/07/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case. If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist. Looking forward to helping you further. Team FunnyFuzzy
PT
Jul 7, 2025
Took ages for my order (two car dog…
Took ages for my order (two car dog beds) to arrive, and when they finally did, they looked nothing like the photos — poor quality and not fit for purpose. Trying to return them has been a nightmare. Despite clearly stating multiple times that I want a full refund, I just keep getting messages offering 20%, then 40% off if I keep them. I’ve also been told return shipping is at my expense. To anyone thinking of purchasing: be absolutely clear on what you want because returning items is made unnecessarily difficult. All I want is to return two inadequate products and get my money back. Why is that so hard? UPDATE TO RESPONSE: You never sent me an order number or email confirmation, I even messaged about this but still never received anything. I have yet again messaged your customer service team to simply get details for how I may return for full refund!
Response from FUNNYFUZZYJul 8, 2025
Hi there, Thank you for sharing your feedback. We're truly sorry for any inconvenience this may have caused. We've been working to locate your order, but we haven't been able to track it down just yet. To assist you more efficiently, we've sent a request via Trustpilot asking for your order number. Alternatively, you can contact us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy
Jennifer P.
Jul 7, 2025
Terrible
Terrible - wrong sizing guides, nothing special and customer service is impossible. Despite using their size guides, the bed was way too small. They wouldn't pay for a return or an exchange (the cost of return would have cost at least half the cost of the bed). I try to use independent companies, but certainly understand why using Amazon is much safer! Their solution was for me to keep the dog bed I didn't need and give me a few £ (10%) off. Comical.
Response from FUNNYFUZZYJul 7, 2025
Hi jennifer, We sincerely regret that the process was not as seamless as it should have been. We understand the importance of resolving matters quickly and efficiently. Please rest assured that we have taken care of it, and we hope everything is now resolved. We have also sent you an email with further details. If you require any further assistance, our team is available 24/7 at [email protected] always ready to help. Thank you for your patience and for being a valued customer. Team FunnyFuzzy
Nadine M.
Jul 7, 2025
Money taken - no delivery - no update 1 month waiting
EDIT after their response: What a load of rubbish. There is no email in my spam. Checked. Also, now when I go to check the order number is no longer seems to exist. I'm taking this further with Australian authorities if you do not confirm shipment My partner has ordered 2 dog beds weeks ago. Like almost a month ago. Still no shipping notice to date... 4 weeks later. I have sent follow up emails with tracking number with no response. Money taken from his account. FF9419AU is the order number. Where is the product???
Response from FUNNYFUZZYJul 7, 2025
Hi there, We appreciate your feedback. We regret that you haven't received your order yet. That’s never the experience we want for you. We replied to your message on 07/07/2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case. If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist. Looking forward to helping you further. Team FunnyFuzzy
Irene P.
Jul 7, 2025
Hice el pedido #FF613398S hace un mes
Hice el pedido #FF613398S hace un mes. Aún no he recibido nada, no cambia el estado y no responden a los emails. ¡NO COMPRÉIS! Edito por la respuesta que me dan: - "Te contestamos el 7/7/25", eso es hoy. Hoy es 7/7 y no, no lo habéis hecho. - "Quizás lo tienes en spam", falso, porque yo os escribí, no tiene sentido que me mande a spam un mensaje que respondéis, por favor, no engañéis y menos de una forma tan burda. - "Nunca buscamos la mejor experiencia para ti". Esto es lo único que suena a verdad en la respuesta. Es así tal cual como lo siento. De nuevo ¡NO COMPRÉIS! Creo que el pedido nunca va a llegar, se quedan el dinero y nunca se recibe el producto. Si fuese a recibirlo: 1. No mentirían 2. Me habrían dado en esta respuesta información sobre el seguimiento Y ni una ni la otra.
Response from FUNNYFUZZYJul 7, 2025
Hola Irene, Agradecemos tus comentarios. Lamentamos que aún no hayas recibido tu pedido. Nunca buscamos la mejor experiencia para ti. Respondimos a tu mensaje el 07/07/2025, pero es posible que nuestro correo no haya llegado a tu bandeja de entrada. A veces, los mensajes se filtran a la carpeta de spam, así que te recomendamos que revises ahí por si acaso. Si aún no lo ves o tienes alguna pregunta, no dudes en contactarnos de nuevo en [email protected] Estamos disponibles las 24 horas, los 7 días de la semana y siempre estaremos encantados de ayudarte. Esperamos poder ayudarte. Equipo FunnyFuzzy
Joselyne Pizarro C.
Jul 7, 2025
Hola he mandado correos a la pág de…
Hola he mandado correos a la pág de México, usa e Instagram y hasta la fecha no sé nada de mi pedido FF15335M
Response from FUNNYFUZZYJul 7, 2025
Hola Joselyne, Agradecemos tus comentarios. Lamentamos que aún no hayas recibido tu pedido. Nunca buscamos la mejor experiencia para ti. Respondimos a tu mensaje el 07/07/2025, pero es posible que nuestro correo no haya llegado a tu bandeja de entrada. A veces, los mensajes se filtran a la carpeta de spam, así que te recomendamos revisarla por si acaso. Si aún no lo ves o tienes alguna pregunta, no dudes en contactarnos de nuevo a [email protected] Estamos disponibles las 24 horas, los 7 días de la semana y siempre estaremos encantados de ayudarte. Esperamos poder ayudarte. Equipo FunnyFuzzy

FUNNYFUZZYReviews of funnyfuzzy.com

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FUNNYFUZZYReviews of funnyfuzzy.com

FUNNYFUZZY reviews

NÚMERO DE PEDIDO #FF621330S

Soyez patients!

I've emailed them 3 times

Took ages for my order (two car dog…

Terrible

Money taken - no delivery - no update 1 month waiting

Hice el pedido #FF613398S hace un mes

Hola he mandado correos a la pág de…

About FUNNYFUZZY

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

FUNNYFUZZY reviews

NÚMERO DE PEDIDO #FF621330S

Soyez patients!

I've emailed them 3 times

Took ages for my order (two car dog…

Terrible

Money taken - no delivery - no update 1 month waiting

Hice el pedido #FF613398S hace un mes

Hola he mandado correos a la pág de…