Frank W.
Useless Customer Service
Leaving a review on here as this appears to be the only way to actually receive a response from this company!!? I ordered a dog bed on the 5th of July - haven't heard or received any notifications on the whereabouts of said bed or whether they're even sorting the order? Emailed them several times - again, no response. I would like to request a refund - if someone from your team can be bothered to respond, that would be great. And before you tell me - no, there are no emails from you in my spam box or any other folder in my emails.
Response from FUNNYFUZZYJul 23, 2025
Hi Frank, Thank you for your feedback. We’re truly sorry to hear that you haven’t received your order yet, that’s not the kind of experience we want for you. We replied to your message on 23/07/2025, but it’s possible our response didn’t reach your inbox. Sometimes emails can end up in the spam or junk folder, so we recommend taking a quick look there just in case. If you’re still unable to find it or have any other questions, feel free to reach out again at [email protected] We’re available 24/7 and always happy to help. We look forward to resolving this for you. Team FunnyFuzzy