marjorie G.
Fast track
The items are good quality and exactly what I ordered, and a timely response

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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marjorie G.
The items are good quality and exactly what I ordered, and a timely response
María Falcón C.
Hace unos días comenté por esta plataforma que había hecho un pedido el 19 de junio para la mascota de mi hijo (Orden #FF625069S) y que, a pesar de contactar con ellos en varias ocasiones, no había obtenido respuesta alguna por su parte, por lo que solicitaba la devolución del importe que pagué en su día si había algún problema en llevar a cabo este pedido. Recibí respuesta diciendo que sentían mucho la demora, pero nada más ya que a día de hoy, 1 de agosto, no he vuelto a tener más noticias. Sigo sin una solución a esta demora.
Response from FUNNYFUZZYAug 3, 2025
Hola María, Gracias por compartir tus comentarios y lamentamos el problema. Lo hemos revisado y nos hemos asegurado de que todo esté solucionado. Te enviamos un correo electrónico. Agradecemos mucho tu comprensión y paciencia. Si hay algo más que podamos hacer, no dudes en hacérnoslo saber. Estamos aquí para ayudarte. Equipo FunnyFuzzy
L C.
Never received order and it’s been weeks. Communication is TERRIBLE. I finally got an email that said there was a “shipping delay,” but nothing more. I’ve asked - via email???- for my money back, and have never heard a thing. You can track your order, but you have to download their app. This is a TOTAL SCAM. I can’t understand the positive reviews- maybe those are fake as are the articles recommending this company. Stay away. UPDATE: wow, they respond to my negative review in 2 days, but nothing from the multiple emails I’ve sent regarding my order. And this canned response is ridiculous. How can they be finding my order when they don’t know who I am here?? Scam scam scam.
Response from FUNNYFUZZYAug 3, 2025
Hi there, We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy
Martyn W.
As with most other reviews I am waiting for my order which was paid for on the 11th July, I have had the order confirmation and then nothing else. It’s annoying as the first order I got from them was delivered without any issues and within a reasonable time frame.
Response from FUNNYFUZZYAug 3, 2025
Hi Martyn, We appreciate your feedback. We are sorry that your order hasn't arrived yet. We never want you to have that experience. On 03/08/2025, we responded to your message; please check your inbox. Please contact [email protected] if you're still having trouble seeing it or if you have any questions; we're here around-the-clock and always pleased to help. We look forward to continuing to assist you. Team FunnyFuzzy
chiara L.
Ho eseguito un ordine pagandolo in anticipo il 28/07/2025 ricevendo una mail di ordine confermato… dopo di che sembra che il mio ordine sia sparito. Nessuna conferma di invio della merce, nessun tracciamento di pacco, continuo a contattare servizio di supporto all’indirizzo che fornisce l’azienda senza ricevere alcuna risposta. Credo che farò denuncia alla polizia postale.
Response from FUNNYFUZZYAug 3, 2025
Ciao Chiara, Apprezziamo il tuo feedback. Ci dispiace che tu non abbia ancora ricevuto il tuo ordine. Non è questa l'esperienza che desideriamo per te. Abbiamo risposto al tuo messaggio il 03/08/2025, ma è possibile che la nostra email non sia arrivata nella tua casella di posta. A volte i messaggi finiscono nella cartella spam o posta indesiderata, quindi ti consigliamo di controllare lì per sicurezza. Se ancora non la vedi o hai domande, non esitare a contattarci di nuovo all'indirizzo [email protected] Siamo qui 24 ore su 24, 7 giorni su 7 e sempre felici di aiutarti. Speriamo di poterti aiutare ulteriormente. Team FunnyFuzzy
Mme WEBER M.
J’ai posté un avis négatif ici le 1er Aout, car je n’avais aucune réponse de funnyfuzzy, ni aucune indication que ma commande ##FR39930 passée le 14 juillet était bien partie. Finalement ils m’ont répondu et je viens de recevoir ma commande, avec deux cadeaux en prime. La qualité des lits ergonomique pour chien est moindre que ce à quoi je m’attendais ( la matière est belle et douce mais ils ne sont pas très épais) mais mes toutous apprécient beaucoup donc c’est parfait. Une belle conclusion à cet achat que je ne regrette pas.
Response from FUNNYFUZZYAug 3, 2025
Bonjour Marine, Nous sommes désolés d'apprendre le problème que vous avez rencontré et vous remercions de nous faire part de vos commentaires. Nous vous avons répondu le 3 août 2025. Veuillez consulter votre boîte de réception. Si vous avez d'autres questions ou besoin d'aide, nous sommes disponibles 24h/24 et 7j/7 à l'adresse [email protected] et nous serons ravis de vous aider. Nous espérons que cela clarifiera toute confusion concernant nos communications. Équipe FunnyFuzzy
David B.
Great website and product range, easy to place your order…… Then no tracking or delivery eta….. Requests for details are met with slow or no response apologies with still no information forthcoming. Five stars for frustration and disappointment! Zero for customer service! **Update** Yes I received your email today, the 3rd August, in my inbox as it should be. It contained apologies and promises, however still no details regarding despatch, shipping or an estimated delivery date. So again I can only say my disappointment grows….
Response from FUNNYFUZZYAug 3, 2025
Hi David, Thank you for your feedback. We’re sorry to hear that you haven’t received your order, this is certainly not the experience we want for you. We responded to your message on 03/08/2025, but it’s possible our email didn’t reach your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case. If you’re still unable to locate it or have any questions, please don’t hesitate to contact us again at [email protected] We’re available 24/7 and always happy to assist. We look forward to helping you further. Team FunnyFuzzy
Barb
We bought a large dog bed. It was about $100. Absolute junk.The zippers started coming apart within 2 weeks. The bed is totally unusuable Order number FF579860S
Response from FUNNYFUZZYAug 3, 2025
Hi there, Thank you for your feedback. We sincerely regret any inconvenience this may have caused. We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy