Martine " D.
Too long to receive the order
Too long to receive the order, more than 20 days

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Martine " D.
Too long to receive the order, more than 20 days
Giovanna
Ho ordinato una cuccia per il mio cane, Ordine #FF2386IT confermato via mail il 6 luglio 2025. Data di arrivo indicata: 29 luglio. Ad oggi non ho ricevuto l'articolo. Dopo aver scritto innumerevoli volte via mail al supporto del sito FunnyFuzzy, ma non ho mai ricevuto risposta. L'unica mail che ho ricevuto il 12 agosto mi chiedevano se avesse aprezzato l'articolo, che non ho mai ricevuto! Ho risposto alla mail chiedendone lumi ma non ho avuto alcun riscontro. Temo di essere stata vittima di una truffa che mi è costata 83,13€. Sconsiglio vivamente questo sito. Giovanna
Response from FUNNYFUZZYAug 28, 2025
Ciao Giovanna, Siamo davvero dispiaciuti per la tua spiacevole esperienza. Grazie per avercela segnalata. Abbiamo risposto alla tua email il 28 agosto 2025, controlla la tua casella di posta. Siamo a tua disposizione 24 ore su 24, 7 giorni su 7 all'indirizzo [email protected] e siamo sempre felici di aiutarti. Ci auguriamo che quanto sopra chiarisca i tuoi problemi di comunicazione. Team FunnyFuzzy
Ryan H.
Terrible. Over 2 weeks since placing the order, no update, no communication. I am contacting my bank to claim the money back.
Response from FUNNYFUZZYAug 28, 2025
Hi Ryan, Thank you for your feedback. We’re truly sorry to hear that you haven’t received your order yet, this is never the experience we want for you. We replied to your message on 28/08/2025, but it’s possible our email didn’t reach your inbox. Sometimes messages can end up in the spam or junk folder, so we recommend checking there just in case. If you’re still unable to find it or have any further questions, please don’t hesitate to reach out again at [email protected] We’re here 24/7 and always happy to assist. We look forward to resolving this for you. Team FunnyFuzzy
Ellie E.
I never got my second shipment.
Response from FUNNYFUZZYAug 28, 2025
Hi Ellie, We’re very sorry to hear about the experience you’ve had, and we appreciate you bringing it to our attention. We replied to your email on August 28, 2025, please chec your inbox. We hope this clears up any communication concerns. If you need any further assistance, we’re available 24/7 at [email protected] and always happy to help. Team FunnyFuzzy
Andre P.
Ware nie bekommen, null Reaktion, Emails werden nach Tagen als unzustellbar zurück gewiesen
Response from FUNNYFUZZYAug 28, 2025
Hallo Andre, Wir haben versucht, Ihre Bestellung zu finden, aber es scheint ein bisschen Versteckspiel zu sein! Um sie leichter zu finden und Ihnen besser helfen zu können, haben wir über Trustpilot eine Anfrage nach Ihrer Bestellnummer gesendet. Sie können uns auch gerne direkt unter [email protected] kontaktieren. Wir helfen Ihnen gerne weiter! Wir freuen uns auf Ihre Nachricht. Team FunnyFuzzy
Elisa B.
Pur dovendo aspettare molto tempo, la prima consegna é andata bene e i prodotti come da foto e belli. Ho, quindi, effettuato un secondo ordine n°FF2808IT che però non é mai arrivato!!!! Ho scritto nel tempo ben 6 volte al supporto senza alcuna risposta! Nessuno che si fa sentire da più di un mese, ma com'è possibile??? Credo di aver perso la merce e pure i soldi. Esperienza terribile. Modifico questa mia recensione, aggiungendo che alla sesta e-mail inviata avevo chiesto il rimborso e che, dopo aver scritto su trustpilot, sono stata contattata e il rimborso mi è stato fatto.
Response from FUNNYFUZZYAug 28, 2025
Ciao Elisa, Siamo davvero dispiaciuti per la tua spiacevole esperienza. Grazie per avercela segnalata. Abbiamo risposto alla tua email il 28 agosto 2025, controlla la tua casella di posta. Siamo a tua disposizione 24 ore su 24, 7 giorni su 7 all'indirizzo [email protected] e siamo sempre felici di aiutarti! Ci auguriamo che quanto sopra chiarisca i tuoi problemi di comunicazione. Team FunnyFuzzy
Pipsa R.
I waited almost three months for my order and then canceled it. Customer service never approached me, i had to ask them several times what is taking the time and i never got a decent reason for the delay. They never were apologetic and in the last mail they hoped me to return as a valued customer, without offering any discount % …
Response from FUNNYFUZZYAug 28, 2025
Hi Pipsa, We sincerely regret that your experience was not as seamless as it should have been. We understand the importance of resolving matters quickly and efficiently. Please rest assured that we have taken care of it, and we hope everything is now resolved. We have also sent you an email with further details. If you require any further assistance, our team is available 24/7 at [email protected] always ready to help. Thank you for your patience and for being a valued customer. Team FunnyFuzzy
Marc
This review refers to the .co.uk store for FunnyFuzzy. What I didn't know was that at the time I purchased my new dog bed from Funnyfuzzy, they had already been shut down by the UK Insolvency Service. The item I received was of poor quality, nothing like the picture on the website, and when I attempted to return it, instead of accepting the issue, they initially offered me 20% of the cost back to keep the item, then when I refused they offered 40%. In the end, I had to go through the Paypal resolution service to get my money refunded. Google "FunnyFuzzy insolvency" and you'll find the UK insolvency service ruling. Anyone still fighting for a refund, I recommend not engaging with Funnyfuzzy any further, and go direct to your payment provider. It should be an open and shut case.
Response from FUNNYFUZZYAug 28, 2025
Hi Marc, Thank you for your feedback, and we’re really sorry for any inconvenience this has caused. We’ve been trying to track down your order, but so far, we haven’t had any luck. To help us assist you more quickly, we’ve sent a request via Trustpilot asking for your order number. Alternatively, feel free to reach out to us directly at [email protected] our team is always here and happy to help. We look forward to hearing from you soon. Team FunnyFuzzy