Marie L.
produits de qualité
produits de qualité

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Marie L.
produits de qualité
LARRY M.
Ordered stair steps for my MaltiPoo and got the cover & one hard insert for the step (should have received 3 pieces for the whole item).
Response from FUNNYFUZZYAug 31, 2025
Hi Larry, Thank you for your feedback. We’re sorry to hear that your Adjustable Non-Slip Washable Soft Dog Stairs with Gentle Ramp didn’t quite meet your expectations. We weren’t able to locate your original email in our system, so we’ve sent you a new one (be sure to check your spam or junk folder, as it may have landed there). If you could kindly reply with a few photos of the issue, that would greatly help us assess the situation. Once we review them, we’ll make sure everything is taken care of promptly. If you need any further assistance, our team is available 24/7 at [email protected] we’re always happy to help! We look forward to resolving this for you. Team FunnyFuzzy
Angela S.
My cats love there step, much easier to get on tge bed now. This package came on a timely fashioned. I will refer funny fuzzy to my furry friends 🧡
C S.
Hundebett am 13.07.25 bestellt. Bis heute 30.08.25) noch nicht erhalten. Normalerweise erkundige ich mich vorher über die Shops im Internet. Habe diesmal leider nicht aufgepasst. Hake es als Selbstverschulden ab. Wird mir in Zukunft nicht mehr passieren. Jedoch möchte ich hier jedem den Ratschlag geben nicht mehr in diesem Shop zu bestellen.
Response from FUNNYFUZZYAug 31, 2025
Hallo, Vielen Dank für Ihr Feedback. Wir entschuldigen uns für etwaige Unannehmlichkeiten. Wir haben versucht, Ihre Bestellung zu finden, konnten sie aber bisher nicht finden. Um Ihnen schneller helfen zu können, haben wir Ihnen über Trustpilot eine Anfrage mit der Bitte um Ihre Bestellnummer gesendet. Alternativ können Sie uns auch direkt unter [email protected] kontaktieren. Unser Team ist jederzeit für Sie da und hilft Ihnen gerne weiter. Wir freuen uns auf Ihre Nachricht. Team FunnyFuzzy
Gloria D.
Pedí fundas para sillones en el mes de junio y a la fecha no han llegado, cuando le doy click a mi número de pedido, #FF16458M me dirige a sitio no encontrado. Es una ESTAFA
Response from FUNNYFUZZYAug 31, 2025
Hola Gloria, Gracias por compartir tu opinión. Lamentamos mucho que aún no hayas recibido tu pedido; esta no es la experiencia que deseamos para ti. Respondimos a tu mensaje el 31/08/2025, pero es posible que nuestro correo no haya llegado a tu bandeja de entrada. A veces, los mensajes se redirigen a la carpeta de spam, así que te recomendamos que revises ahí por si acaso. Si sigues sin encontrarlo o tienes alguna pregunta, no dudes en contactarnos de nuevo a [email protected] Nuestro equipo está disponible las 24 horas, los 7 días de la semana, y siempre estaremos encantados de ayudarte. Esperamos resolver esto lo antes posible. Equipo FunnyFuzzy
Caroline
Package was delayed due to tariff craziness so arrived a bit late for what our purchase was intended for, but customer service was responsive and offered to give me a full refund, should I opt to refuse the package when it finally came through. Quality of items are good - better than anything we could find through Amazon.
Erin G.
Terrible customer service and processing. It’s been over a month and a half any my item isn’t even done processing. I’m reach out to them multiple times, got an automated response the first time and then nothing after. DO NOT ORDER FROM THEM.
Response from FUNNYFUZZYAug 31, 2025
Hi Erin, We’re very sorry to hear about the issue you’ve experienced, and we truly appreciate you bringing it to our attention. We sent you a response on August 31, 2025, please check your inbox. If you need further assistance, our team is available 24/7 at [email protected] and always happy to help. We hope this clears up any communication concerns. Team FunnyFuzzy
Lynn
I placed an order for a travel dog bed 9 weeks ago (45 business days) and still have not received my order. I contacted customer service several times over the 2 months to be told that the item was delayed, but 2 weeks ago I received an email with a tracking link. The next day the tracking record showed the item as delivered but it has not been delivered. All of my emails reporting this to customer service have been completely ignored. I have requested a refund as the failure to deliver the item that I ordered within a reasonable time (and I think 45 business days is more than reasonable) is a breach of the Consumer Rights Act 2015. I seriously think that this is a scam and advise anyone to avoid buying from this company at all costs. Update: despite the apparently helpful response from funny fuzzy to this review I still received no response from the company but having raised the issue with PayPal a refund was issued within a week. I would definitely avoid this company in the future though.
Response from FUNNYFUZZYAug 31, 2025
Hi Lynn, We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number. If you prefer, feel free to contact us directly at [email protected] we’re always happy to help! Looking forward to hearing from you soon. Team FunnyFuzzy