Est-on vraiment obligé de mettre une étoile pour un tel service ? Je rejoins malheureusement les nombreux avis déplorables... Toujours en attente d'une commande passée le 29 août #FR42444 un premier email vous a été envoyé, vous pretextiez alors un simple retard mais depuis, je n'ai plus aucune réponse à mes relances !
C'est pourquoi je demande le remboursement en totalité de ma commande. Vous prenez tout bonnement les consommateurs pour des pigeons ! C'est inadmissible !
Response from FUNNYFUZZYSep 24, 2025
Bonjour Ophélie,
Merci de nous avoir fait part de votre commentaire.
Nous sommes désolés que votre commande n'ait pas encore été livrée.
Nous tenons à vous assurer que ce n'est pas notre intention.
Nous vous avons répondu le 24 septembre 2025 ; veuillez consulter votre boîte de réception.
Si vous avez encore des difficultés à consulter ce message ou si vous avez d'autres questions, n'hésitez pas à nous contacter à l'adresse [email protected] Nous sommes disponibles 24h/24 et 7j/7 et nous serons ravis de vous aider.
Nous restons à votre disposition.
L'équipe FunnyFuzzy
DA
david
Achat d'un tapis pour chien à 83,63e le…
Achat d'un tapis pour chien à 83,63e le 19 août prélevé tout de suite bien sûr j'ai bien reçu un mail commande validé avec un code ##FR41889 qui ne sert à rien vu que sur leur site y'a rien qui fonctionne stratégie du voleur à mon avis des dizaines de mail sans réponse même dans les SPAM par contre leur pub de promotion soit disant la ils savent les envoyé ça doit être une entreprise qui se trouve au bout du monde qui profite bien du système qui se croit intouchable à arnaquer voler les personnes honnêtes cette boîtes ne devrai même pas exister je le demande une dernière fois à être remboursé avant de déposer une plainte
Response from FUNNYFUZZYSep 23, 2025
Bonjour David,
Merci de nous avoir fait part de votre commentaire.
Nous sommes désolés que vous n'ayez pas encore reçu votre commande.
Ce n'est pas l'expérience client que nous souhaitons vous offrir.
Nous vous avons répondu le 23 septembre 2025, mais il se peut que notre e-mail n'ait pas été correctement transmis. Parfois, les messages sont automatiquement classés dans les dossiers « courrier indésirable » ou « spam ». Nous vous invitons donc à vérifier ces dossiers.
Si vous ne trouvez toujours pas notre message ou si vous avez d'autres questions, n'hésitez pas à nous contacter à l'adresse [email protected]
Nous sommes disponibles 24h/24 et 7j/7 et nous serons ravis de vous aider.
Au plaisir de vous recontacter.
L'équipe FunnyFuzzy
CR
Cristina
SCONSIGLIO ACQUISTO DA QUESTO SITO
Attenzione: sconsiglio vivamente di acquistare su questo sito.
Sono inaffidabili e poco professionali. Non rispondono alle email e il servizio clienti è praticamente inesistente. Propongono sconti allettanti per convincerti a completare l’acquisto, ma poi non spedicono mai la merce.
Ho effettuato un ordine (#FF3210IT) il 21 agosto, ma non è mai arrivato. Nonostante le mie richieste di chiarimento, non ho ricevuto alcuna risposta.
Sono davvero delusa e indignata per l’esperienza.
dovreste rispondere cosi velocemente anche tramite email invece che bypassate le risposte.
avete risposte sempre evasive ma alla fine non date una data di consegna... ma lo volete spedire o no?
altrimenti come richiesto voglio rimborso totale
Response from FUNNYFUZZYSep 23, 2025
Ciao Cristina,
Apprezziamo il tuo feedback.
Ci dispiace che tu non abbia ancora ricevuto il tuo ordine.
Non è questa l'esperienza che desideriamo per te.
Abbiamo risposto al tuo messaggio il 23 settembre 2025, ma è possibile che la nostra email non sia arrivata nella tua casella di posta. A volte i messaggi finiscono nella cartella spam o posta indesiderata, quindi ti consigliamo di controllare lì per sicurezza.
Se ancora non la vedi o hai domande, non esitare a contattarci di nuovo all'indirizzo [email protected] Siamo qui 24 ore su 24, 7 giorni su 7 e sempre felici di aiutarti.
Speriamo di poterti aiutare ulteriormente.
Team FunnyFuzzy
BT
Brandon T.
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY. Was shut down by the government. I made this mistake. Just google their name and click news.
I wish I had googled it hoping this post in anyway stops another consumer from buying.
Ordered the item. No confirmation, weeks of emails back and forth, promises for discounts upon receipts and then no responses. Then googled it today.
Website looks genuine, but don’t be fooled.
Go to companies house and check their legal details dormant business.
UK company closure
Deceptive practices: The UK company, Funnyfuzzy UK Co., Ltd., sold pet supplies shipped from China. According to a government investigation, the company provided sub-standard or defective items, failed to deliver goods, and often did not issue refunds.
Financial misconduct: The company filed false, dormant accounts for 2022 and 2023, despite having over £2.58 million pass through one of its PayPal accounts alone. It also failed to register for VAT.
Lack of physical presence: Investigators found no evidence of a physical presence at the company's registered office or a claimed warehouse in Leicester.
Ongoing brand activity and fraud warnings
Despite the legal action against its UK company, the FunnyFuzzy brand and its associated websites continue to operate internationally.
Counterfeit warnings: The brand has issued its own statements warning consumers about counterfeit products, low-price scams, and fraudulent delivery.
Mixed customer reviews: Customer feedback on sites like Trustpilot is highly polarized, with reports of scams and shipping issues alongside positive reviews for some products.
Brand partnerships and product releases: FunnyFuzzy is still promoting new products and marketing campaigns, including:
2025 Limited Edition Toy Box: To celebrate its fifth anniversary, the company announced a limited-edition toy box giveaway in September 2025.
Recent pet gear: Recent releases promoted on FunnyFuzzy's websites include sofa covers, dog beds, and car seat protectors.
Social media activity: The brand maintains an active social media presence, with recent posts promoting giveaways and new products.
Response from FUNNYFUZZYSep 23, 2025
Hi Brandon,
We’re very sorry to hear about the difficulties you’ve experienced, and we truly appreciate you bringing them to our attention. We replied to your email on September 23, 2025, when you have a moment, please check your inbox. Hopefully, this clears up any communication concerns.
If you’re unable to locate our reply or need further assistance, please don’t hesitate to reach out to us anytime at [email protected]
Our team is available 24/7 and always happy to help.
Team FunnyFuzzy
GT
GT
FFPET275932 Refers
FFPET275932 Refers. Now sent 3 emails to this company asking for delivery information. No replies to date. Spam checked. Nothing there either. Where is be my dog bed? Does it exist? If it doesn’t materialise in the next week, I want to be reimbursed in full.
Response from FUNNYFUZZYSep 23, 2025
Hi there,
We appreciate your feedback.
We regret that you haven't received your order yet.
That’s never the experience we want for you.
We replied to your message on September 23, 2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case.
If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist.
Looking forward to helping you further.
Team FunnyFuzzy
ME
Mel
Pésima experiencia de compra
Pésima experiencia de compra. Esta empresa no solía ser así hace un par de años, el servicio era muy distinto, aunque tardado pero siempre se podía dar seguimiento al pedido realizado. En este año es la segunda ocasión que intento una compra, en la anterior por lo menos después de varios intentos recibimos respuesta y el reembolso pero en esta ocasión a casi dos meses de mi orden FF16918M, nada. La dirección de correo electrónico que proporcionan no es válida, el correo nunca llega y los comentarios que se dejan en su página jamás son respondidos. El día de hoy intenté una vez más consultar el estatus de mi pedido y ya ni siquiera aparece como una orden válida. Me parece que actualmente están empleando la plataforma para robar.
Response from FUNNYFUZZYSep 23, 2025
Hola Mel,
Agradecemos tus comentarios. Lamentamos que aún no hayas recibido tu pedido. Sabemos que no es la experiencia que deseas.
Te enviamos una respuesta el 23 de septiembre de 2025, pero es posible que nuestro correo no haya llegado a tu bandeja de entrada. A veces, los mensajes se filtran a la carpeta de spam o correo no deseado, así que te recomendamos revisarla.
Si aún no encuentras el mensaje o tienes alguna pregunta, contáctanos nuevamente a [email protected] Estamos disponibles las 24 horas del día, los 7 días de la semana y con gusto te ayudaremos.
Esperamos poder ayudarte pronto.
Equipo FunnyFuzzy
KA
Kerri A.
Ordered a dog bed but haven't received…
Ordered a dog bed but haven't received it. Got one reply to my emails saying they couldn't tell me when the bed would arrive. Since then I've been ignored. Have emailed and requested a refund but won't hold my breath.
Response from FUNNYFUZZYSep 23, 2025
Hi Kerri,
We appreciate your feedback.
We regret that you haven't received your order yet.
That’s never the experience we want for you.
We replied to your message on September 23, 2025 but it’s possible our email didn’t quite make it to your inbox. Sometimes messages get filtered into spam or junk folders, so we recommend checking there just in case.
If you still don’t see it or have any questions, feel free to reach out again at [email protected] we’re here 24/7 and always happy to assist.
Looking forward to helping you further.
Team FunnyFuzzy
AI
Ailie
I haven't received my order
I haven't received my order, or any response to my requests for an update on shipping / a refund - it's been months.... keep clear!
Response from FUNNYFUZZYSep 23, 2025
Hi Allie,
Thank you for your feedback. We sincerely regret any inconvenience this may have caused.
We've been trying to locate your order, but it seems to be playing a bit of hide-and-seek! To help us find it and assist you more effectively, we've sent a request via Trustpilot asking for your order number.
If you prefer, feel free to contact us directly at [email protected] we’re always happy to help!
Looking forward to hearing from you soon.
Team FunnyFuzzy