JAG
Delivery Time
It took longer than expected to receive my order.

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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JAG
It took longer than expected to receive my order.
Shannon D.
It took forever for me to get this and then I had to keep communicating through email. Poor communication I felt like I was getting scammed, but the product finally showed up the product was great, but you’re shipping is bullshit
Response from FUNNYFUZZYOct 12, 2025
Hi Shannon, Thank you so much for taking the time to share your feedback and for your kind words, we truly appreciate it! Please accept our sincere apologies for the delay in delivering your order. While we always aim to provide timely service, unexpected circumstances can sometimes cause delays. Your patience and understanding during this time mean a great deal to us. If you have any further questions or need any additional assistance, please don’t hesitate to contact us at [email protected] we’re always here and happy to help. Team FunnyFuzzy
Sara
This product took more than a month to get to me, which i was pleasantly surprised when it showed up. I purchased this product after doing research and it being advertised as scratch resistant. Within a night, my dog had it torn open.
Response from FUNNYFUZZYOct 12, 2025
Hi Sara, Thank you for your feedback. Sorry to hear your Durable Scratch-Resistant Suede Surface Dog Bed didn’t quite live up to expectations, especially with the fabric quality. That’s not what we want for you or your pet. We’ve already sent you an email to sort this out. If you haven’t spotted it, please check your inbox (including the junk/spam folder). We’re here 24/7 at [email protected] and are always happy to help! Thanks for your patience, we’ll make sure to assist with the product issue and get everything sorted for you. Team FunnyFuzzy
Roberto Q.
Worst company! STAY AWAY!!! Almost two months to deliver merchandise. I’m still in the process of returning the merchandise since I no longer need it. Customer service is weak like all the products they sell. Just keep in mind, this company will not take responsibility for return fees even when they DO NOT ABIDE TO THEIR OWN SHIPPING POLICIES, taking months to deliver merchandise. Which means, you will lose money not matter what! Update: I received my merchandise two months after I ordered it. I no longer need the item since the company took so long to deliver, they LIED to me stating the item was on route (item was purchased August 5th 2025, I reached out for status on August 15th and ask for cancellation - shipping label was printed on September 15th, a month after I asked for cancellation, and item was delivered end on September). No professionalism, they act like total scammers. Beware!!!!
Response from FUNNYFUZZYOct 12, 2025
Hi Roberto, We’re sorry to hear about the trouble you’ve experienced, and thank you for taking the time to share your feedback with us. We sent a response on October 12, 2025, but it’s possible our message didn’t reach your inbox. We hope this helps clear up any confusion regarding our communication. If you have any further questions or need assistance, please don’t hesitate to reach out we’re available 24/7 at [email protected] and always happy to help. Team FunnyFuzzy
Kasey
First I tried to cancel an item because shipping was taking a month and I needed before that. I tried communicating with company and did not get responses until I threatened a bad review. They told me to not accept the order when it arrived. I was not home when it arrived and could not do that. I asked to return it, again it took several weeks before they replied, they sent me the instructions to send picture of item which I did immediately, and I have yet to hear from them, i've tried several times and had no response.I would never recommend this company. I think it's a scam and would encourage everybody to do their research DO NOT order anything from this company!
Response from FUNNYFUZZYOct 12, 2025
Hi Kasey, We’re really sorry to hear about the trouble you’ve encountered, and we truly appreciate you taking the time to share your feedback with us. Our team sent you a reply on October 12, 2025, but it’s possible the message didn’t quite make it to your inbox. We hope this helps clear up any misunderstanding regarding our communication. If you still have any questions or need further assistance, please don’t hesitate to reach out. We’re available 24/7 at [email protected] always happy to help! Team FunnyFuzzy
ATay
This product is perfect for my dog. Came with extra leg ends for use on hard flooring vs carpeting. They even included a squeaky toy for my dog!
SS
Zero response from customer service support. Emailed 3 to 4 times. No status update on delivery for more than 25 days. Will never purchase from your company again.
Response from FUNNYFUZZYOct 12, 2025
Hi Jinn, Thank you for your feedback. Upon checking our system, we can confirm that your order was marked as delivered on September 16, 2025. Please check your email for our previous message regarding this matter. To help us look into this further and resolve the issue quickly, could you kindly provide a few photos of your front door, letterbox, or usual delivery area? You can send them to us at [email protected] We appreciate your cooperation and look forward to assisting you further. Team FunnyFuzzy
Hayley
Shocking. Exactly the same as other customers. Lost in China and to wait for it to refuse delivery. Will not refund you . Finally after about 6-7 weeks it was found and returned to them and gave me a refund. Do not go through what myself and others have been through. AVOID !
Response from FUNNYFUZZYOct 12, 2025
Hi Hayley, Thank you for sharing your feedback with us. We’re truly sorry that the process wasn’t as smooth as it should have been, and we completely understand how important it is to have things resolved quickly and efficiently. Please rest assured that the matter has been taken care of, and we hope everything is now fully resolved. If you need any further assistance, our team is available 24/7 at [email protected] we’re always here and happy to help. Thank you for your patience and for being a valued customer. Team FunnyFuzzy