Pet L.
Good products but very bad follow up
Hello Actually you should improve your customer management which was a big concern and the reason why I won t order anymore on your website. No follow ups despite a serious delay. I had to send several emails before getting an answer and apologies. The product ended to arrive … 3months later. It s okay to have delays, not to ignore your customers
Response from FUNNYFUZZYNov 26, 2025
Hi there, Thank you for taking the time to share your feedback with us, and thank you as well for the lovely review on our products, we truly appreciate it. We sincerely apologize for the experience you’ve had, especially the delay in receiving your order. While we always strive to provide timely and smooth service, unexpected circumstances can sometimes cause setbacks. Your patience and understanding throughout this situation truly mean a lot to us. If you have any further questions or need additional assistance, please feel free to contact us at [email protected] we’re always here and happy to help. Team FunnyFuzzy