My dogs love the couch covers. They are super soft and comfy. I’m moving to Europe with my 3 furry kids in May and ordered one for each of their crates they will fly in. Looking forward to order the beds once we arrive in Europe.
TM
Thomas M.
All very good.
All very good.
AC
Ana Clara P.
Avis – Commande non livrée et absence totale de réponse
Commande passée le 12 décembre pour une housse de canapé et des coussins, avec un délai d’expédition annoncé de 1 à 3 jours ouvrables.
À ce jour (11 Janvier), aucune livraison, aucune information d’expédition, et la commande apparaît toujours comme « en traitement ».
Le paiement a pourtant été intégralement débité dès le 12 décembre.
J’ai contacté la société à plusieurs reprises par email, sans recevoir la moindre réponse, ni explication concernant un éventuel retard, ni proposition de solution.
Je comprends que des retards puissent exister, notamment en période de fêtes, mais l’absence totale de communication après encaissement est particulièrement préoccupante.
Au vu des nombreux avis similaires signalant des retards importants ou des commandes non reçues, je souhaite simplement obtenir une réponse claire sur le devenir de ma commande.
À ce stade, je partage cette expérience afin d’alerter et, surtout, d’obtenir enfin un retour de la part de l’entreprise.
Response from FUNNYFUZZYJan 14, 2026
Bonjour Ana,
Merci pour votre retour. Nous sommes désolés que tout ne se soit pas déroulé comme prévu, mais nous sommes ravis d'apprendre que le problème est désormais résolu.
Vous trouverez plus de détails dans l'e-mail que nous venons de vous envoyer. Si vous avez besoin d'aide supplémentaire, notre équipe d'assistance est à votre disposition à l'adresse [email protected]
Merci encore pour votre patience et votre confiance.
L'équipe FunnyFuzzy
MH
MH
Dreadful service
Dreadful service - ordered a stock available item (dog bed) on 24/12/25 and still waiting to hear eta delivery date when had expected the item to be delivered 5-7 days allowing for festive break (as they has stated a 3-5 day delivery). Happy to take your orders but basically feels like false advertising as now suspect they have ordered from China and awaiting stock. My order reference is #FF10740U. Customer service team responded to my original enquiry apologising for unexpected delay and offer a further 10% refund upon delivery. Fine BUT have failed to respond to my further emails enquiring about likely timescale to enable me to make a decision about whether to hang on or request a full refund. I suggest avoiding purchasing from FunnyFuzzy.
Response from FUNNYFUZZYJan 14, 2026
Hi there,
We’re truly sorry to hear about the trouble you’ve experienced with your order, and we appreciate you reaching out to let us know.
We’d like to reassure you that your package is currently in transit. We also sent you a response via email.
If you have any further questions or need any assistance, please don’t hesitate to contact us at [email protected]
We’re here 24/7 and always happy to help.
Team FunnyFuzzy
ZN
Zara N.
LADRÕES!
Habitualmente verifico os websites antes de fazer compras online. Infelizmente, desta vez não o fiz.
Fiz uma compra de cerca de 200euros que prometia envio em 2-3 dias. Passado esse tempo e ao verificar que não tinha sido feita qualquer expedição, fiz uma pesquisa e descobri que esta empresa é uma fraude completa! Rouba-nos o dinheiro e nada mais!
Contactei o apoio ao cliente e exigi cancelamento do pedido e devolução do dinheiro. Responderam-me que efectivamente tinha havido um atraso com a minha encomenda mas que se estivesse disposta a esperar receberia um desconto de 10% na próxima compra. Voltei a responder a exigir que me devolvessem o dinheiro sob a ameaça de queixa na polícia e review muito negativo no trustpilot. Não responderam mais! Fiquei sem a encomenda e sem dinheiro! NUNCA COMPREM NESTA EMPRESA! FRAUDE COMPLETA! Vou até às últimas consequências para que sejam penalizado!
Response from FUNNYFUZZYJan 11, 2026
Olá Zara,
Agradecemos o seu feedback. Lamentamos muito qualquer inconveniente causado.
Estamos a trabalhar para localizar o seu pedido, mas ainda não o conseguimos encontrar. Para o(a) ajudar com mais eficiência, enviámos um pedido através do Trustpilot a pedir o número do seu pedido.
Em alternativa, pode contactar-nos diretamente pelo e-mail [email protected]
A nossa equipa está sempre à disposição para ajudar.
Aguardamos o seu contacto em breve.
Equipa FunnyFuzzy
AU
Aurelie
Opnieuw bedot?
Ik dacht ‘we proberen het nog eens met dat ze toch deals doen dus er toch iemand met dat bedrijf bezig is’.. tevergeefs.. nu bij bestelling te checken krijg ik een melding dat bestemming niet bestaat.
Ik wil asap antwoord en bevestiging dat ik deze keer wel mijn bestelling ontvang (#FF712069S)
Response from FUNNYFUZZYJan 14, 2026
Hallo Aurelie,
Hartelijk dank voor je feedback en onze oprechte excuses voor het ongemak dat je eerder hebt ondervonden. We zijn blij te horen dat het probleem nu volledig is opgelost.
Ons team heeft je al via e-mail meer informatie gegeven. Mocht je nog vragen hebben of verdere hulp nodig hebben, neem dan gerust contact met ons op via [email protected]
We stellen je geduld en voortdurende steun zeer op prijs.
Team FunnyFuzzy
NH
Natalie H.
Awful company
Awful company. I ordered a dog bed #FF73OOU on the 5th December for Christmas . It has still not arrived and there is no tracking number provided so I don’t believe it has been sent either. Customer service is now not replying to my emails and have asked for a full refund. I can’t afford to loose £67.
Will have to go through bank if still no reply.
Response from FUNNYFUZZYJan 14, 2026
Hi Natalie,
Thank you for sharing your feedback. We sincerely apologize for the earlier inconvenience and are glad to know that the issue has now been resolved.
Our team has sent additional details to you via email. Should you have any further questions or require assistance, please feel free to contact us at [email protected] we’re always happy to help.
We greatly appreciate your patience and continued support.
Team FunnyFuzzy
SL
Shena L.
Sold me shoddy product but after…
Sold me shoddy product but after several weeks of back and forth made it right. Big hassle.