FUNNYFUZZYReviews of funnyfuzzy.com

I bought some dog beds, what could go wrong? Surely it wouldn't take terribly long. Two items I ordered, excitement was high, Then the first one arrived… and I wondered why. The fabric was paper-thin, foam everywhere, It ripped on night one, and that wasn't fair. My dog isn't destructive, her soft toys last years, Yet this bed fell apart before she had time for tears. "Don't worry!" they said, polite as can be, "We'll help you with this!", or so it seemed to me. But months later I'm still stuck in a loop, Repeating the same things to the customer support group. The second item? Two months waiting for dispatch. So I cancelled it. Reasonable? I'd say that's a match. But lo and behold, just 12 hours later, "Good news! It's shipped!" - how convenient, a miracle maker. It's unopened. I don't want it. I want my refund. A simple return shouldn't be this much fun. But instead of a label and money returned, It's a 20% refund, a solution I've firmly spurned. "Send reasons and photos!" - already supplied. "Please explain again!" - already replied. Round and round we go, month after month, I'm starting to think this refund is a stunt. Then I checked the reviews, oh, what a surprise, Apparently I'm not the only one caught in their guise. Others report refunds becoming quite the quest, So clearly my experience isn't particularly blessed. So here's my advice before you click BUY: Heed the reviews, please. Don't be like I. Because you buy dog beds that do not come cheap, You'd expect it to last, not fall apart in a heap. And if getting your refund takes this much time, You'll soon find yourself working overtime. So congratulations, FunnyFuzzy, what a delight, You've turned a simple refund into my full-time job overnight.

Same as all the other comments. Ordered a sofa cover on the 1st July and still awaiting delivery - 28th August. Responses to email provide a tracking number which doesn’t work and when asked for a refund I was told I could only get one when I had received the order and wanted to return it! All their marketing emails show these fantastic products but they are a SCAM company

I ordered and paid for a dog bed from Funnyfuzzy on 15th July 2026. I was informed the following day that the item had been despatched and supplied with a despatch number. Since then I have received no further contact despite numerous emails to Funnyfuzzy asking for an update on my order and an anticipated delivery date. The customer service from this company is appalling. Despite portraying as a legitimate UK company I now realise that the company operates from China and reading other reviews on here it appears to be common for orders to be lost or not sent. I strongly advise anyone not to order from Funnyfuzzy. It appears that I have now lost almost £100 which I can ill afford!

Scam company! Do not purchase from them. They took the money out of my account in April, and it is the middle of August and I still have not received my order. Up date: I have emailed this company 3 times and they just continue to lie to me. I have provided my order information repeatedly. This company is A SCAM! I will be reporting them to the authorities.

UPDATE: the response from the seller is disingenuous in that there is nothing in it that tells me they are going to look into and actually supply my order or refund my money. Platitudes mean nothing, good customer service and honesty is key to a successful business. If I could give no stars or minus stars, I would. I ordered a cooling dog bed on 9 July, it's now 28 August and, although I've chased it several times and had the same "it's on its way" response as I've seen on other reviews, I still haven't received it. Fortunately I paid for it on my credit card so I will be raising a claim on it shortly. AVOID.

Tengo 2 ordenes de compra desde el 27 de julio 2026 y 06 de agosto de 2026. #FF752251S. Y #FF753100S Y no ha habido cambios en el estatus de entrega. Decidi comprar por que en el pasado, los pruductos si llegaron y me fueron muy útiles y son bonitos. He leído que tarda mucho en llegar y al menos en mi caso es cierto, ya me contacte vía correo, espero haya respuesta, si no solicitare mi reembolso

Just awful. I ordered a dog bed on the 4th August 2026 and have had no product. When I email they send me a tracking number that does not work. I have asked for a refund which they blatantly ignore. Needless to say I won’t be ordering from them again. I expect I will get one of those stock responses after this review. Jog on!!

No better than a SCAM. Little to no communication. We received a small portion of our order, after a long wait, quality was average. Not in line with the price. It’s been many months now and still nothing, not a completed order. Scam. EDIT: since their AI auto reply. You have my email. Figure it out. James Stewart.