Joyce M.
Well made
When I received Lilly’s car bed/seat we both couldn’t be happier. Well made, durable and plush. It was certainly the wait.

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Joyce M.
When I received Lilly’s car bed/seat we both couldn’t be happier. Well made, durable and plush. It was certainly the wait.
Lila S.
I placed the orders in October of 2025. An after numerous emails and messages back and forth between myself and your customer service , being told that my orders were still at sea…..??? Not receiving a requested refund (. Numerous times) which was ignored. They finally were found!!!! And shipped of all places FROM THE USA….. I RECEIVED THEM BOTH LAST WEEK. 4 months after I ordered them.
Response from FUNNYFUZZYFeb 22, 2026
Hi Lila, Thank you for your feedback. Please accept our sincere apologies for the delay with your order. We understand how disappointing it can be when a delivery doesn’t arrive on time, and we truly appreciate the patience and understanding you’ve shown. We’re pleased that the issue has now been resolved. Our team has also emailed you with further information for your reference. If you have any additional questions or need further assistance, please feel free to contact us at [email protected] We’re available 24/7 and always happy to assist. Thank you once again for your patience and continued support, it truly means a great deal to us. Team FunnyFuzzy
Mary B.
It took way too long to get her
Response from FUNNYFUZZYFeb 17, 2026
Hi Mary, Thank you for taking the time to share your feedback with us. We sincerely apologize for the significant delay in delivering your order. This is certainly not the level of service we strive to provide, and we truly regret any frustration or inconvenience this may have caused you. Although unforeseen circumstances contributed to the delay, we completely understand how disappointing it can be to wait longer than expected. Your patience and understanding throughout this process genuinely mean a lot to us. If you have any questions, concerns, or need any further assistance, please don’t hesitate to contact us at [email protected] Our team is always here and happy to help. Team FunnyFuzzy
customer
It took months to receive my order of stairs. You sent the wrong one, a 4 step. I ordered a 3 step There are no instructions. I can't use a 4 step it's too high.
Response from FUNNYFUZZYFeb 17, 2026
Hi there, Thank you for taking the time to share your feedback with us, we truly appreciate you letting us know about your experience. We’re very sorry for the delay you encountered with your order. While we always strive to deliver every package on time, unforeseen issues can occasionally cause setbacks. Your patience and understanding throughout this process mean a great deal to us. We’re also sorry to hear that there’s an issue with your order. That’s certainly not the experience we want for you or your pet. We emailed you on February 11 and kindly ask that you provide a few photos of the issue when you have a moment. This will allow our team to carefully review the situation and determine the best solution for you. If you have any other questions or need further assistance, please don’t hesitate to reach out to us at [email protected] We’re always here to help. Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this for you. Team FunnyFuzzy
June H.
I paid 100$ for a piece of cardboard that took 6 months to receive. Too small and flimsy
Response from FUNNYFUZZYFeb 17, 2026
Hi June, Thank you for taking the time to share your feedback with us, we truly appreciate you letting us know about your experience. We’re very sorry for the delay you encountered with your order. While we always strive to deliver every package on time, unforeseen issues can occasionally cause setbacks. Your patience and understanding throughout this process mean a great deal to us. We’re sorry to hear that the 2-in-1 Convertible Wooden Home Step Stool Dog Ramp Stairs didn’t meet your expectations. That’s certainly not the experience we want for your pet. To help us assist you further, we’ve already emailed you and kindly ask that you provide a few photos of the issue when you have a moment. This will allow our team to carefully review the situation and determine the best solution for you. If you have any other questions or need further assistance, please don’t hesitate to reach out to us at [email protected] We’re always here to help. Thank you again for your patience and for giving us the opportunity to make this right. We look forward to resolving this for you. Team FunnyFuzzy
Francoise M.
Livraison trop lente ; commande fin novembre reçu début février
ZJ in A.
This had to be one of the most frustrating online orders I have ever made. Ordered mid November - received February 4th. I could have learned how to make patterns, how to sew, ordered my material and made this myself in the time it took for this to arrive. Despite many emails trying to get updates, pleading for a cancellation, I would get vague replies ensuring that I would receive the item and that it had already been shipped - that I would get a tracking update once it was transferred to the USPS. Knowing that this was coming from China I could expect it to take some time, but 2 1/2 months is ridiculous. It wasn’t until I threatened to blast them with negative reviews anyway possible that miraculously I got a shipping update. Unless you have the patience and faith of the Dalai Lama I would not order from them, no matter what coupon or discount they are offering.
Response from FUNNYFUZZYFeb 22, 2026
Hi there, Thank you for reaching out. We’re very sorry for the delay in getting your order to you. We understand how frustrating it can be when a delivery doesn’t arrive as expected, and we truly appreciate your patience while this was being sorted out. We’re pleased that the issue has now been resolved. Our team has also emailed you with further information for your reference. If there’s anything else you need or if you have any additional questions, please feel free to contact us at [email protected] We’re available 24/7 and always happy to assist. Thank you once again for your understanding and continued support. If the outcome addressed your concerns, you’re welcome to update your Trustpilot review based on your most recent experience. Log in to Trustpilot.com, click your profile icon (top right) > My Reviews, find your review and click Edit, update the star rating and/or text, then click Submit updated review Team FunnyFuzzy
Donna I.
You’ve sent items I HAVEN’T ordered. You HAVE NOT sent what I ordered. Not a good business you’re running. You have LOST MY BUSINESS!!!! Buyers BEWARE!!
Response from FUNNYFUZZYFeb 17, 2026
Hi Donna, Thank you for reaching out and sharing your feedback. After reviewing our records, we can confirm that your order was marked as delivered to the address provided at checkout on January 31. We kindly ask you to check your email for the message we previously sent, which includes further details regarding this matter. To help us resolve this issue as quickly as possible, could you please provide photos of your front door, letterbox, or usual delivery area? You can send them directly to [email protected] We truly appreciate your cooperation and look forward to assisting you further! Team FunnyFuzzy