Eileen
Don’t waste your money
Product took way too long to be delivered and it was poorly made with cheap materials. Definitely not worth the money and looked NOTHING like the product you advertised. Plus no one responded when I emailed you for delivery update. Sad.
Response from FUNNYFUZZYApr 19, 2026
Hi Eileen, Thank you for your feedback, and we’re sorry for any inconvenience you may have experienced. To clarify, our orders have a processing time of up to 15 business days, followed by a standard delivery timeframe of 7–30 business days. Based on our records, your order was processed and delivered within these timelines. You can also review our full shipping policy here: https://funnyfuzzy.com/policies/shipping-policy That said, we’re sorry to hear that the 2-in-1 Convertible Wooden Home Step Stool Dog Ramp Stairs hasn’t met your expectations. We truly want both you and your pet to be satisfied with your purchase. To help us look into this further, we’ve sent you a follow-up email. When you have a moment, please reply with a few photos of the issue so we can review it carefully and provide the most suitable solution. If you have any questions or need further assistance, feel free to contact us anytime at [email protected] our team is always happy to help. Team FuzzyFuzzy