Estelle
Reçu plus rapidement que je le pensais
Reçu plus rapidement que je le pensais. Très bon article pour mes 3 chiens

FUNNYFUZZY is listed under Pet Stores.
FUNNYFUZZY (funnyfuzzy.com) has 9,991 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Estelle
Reçu plus rapidement que je le pensais. Très bon article pour mes 3 chiens
Brianna S.
I paid for expedited shipping because I needed this pack for a trip. It still took over 3 weeks to arrive. I've emailed customer service numerous times requesting to cancel and then refund and got a single response asking me to wait longer and dozens of auto responses and additional ads. Horrible experience dealing with an over-seas shipper.
Response from FUNNYFUZZYApr 14, 2026
Hi Brianna, Thank you for sharing your feedback. We sincerely apologize for any inconvenience you may have experienced. To clarify, our orders have a processing time of up to 15 business days, followed by a standard shipping timeframe of 7–30 business days. Based on our records, your order was processed and delivered within these stated timeframes. You may also review our full shipping policy here: https://funnyfuzzy.com/policies/shipping-policy We’re also glad to hear that everything has now been resolved. If you have any further questions or need assistance, please don’t hesitate to reach out to us at [email protected] Our team is always happy to help. Team FunnyFuzzy
Catherine L.
Je ne suis absolument pas satisfaite. J'ai attendu longtemps pour recevoir ma commande, plus de 2 mois.
Response from FUNNYFUZZYApr 14, 2026
Bonjour Catherine, Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous vous prions de bien vouloir accepter nos excuses pour le retard de livraison de votre commande. Nous comprenons parfaitement votre frustration lorsqu'une livraison n'arrive pas comme prévu et nous vous remercions sincèrement de votre patience et de votre compréhension pendant que nous nous efforcions de résoudre ce problème. Nous sommes ravis d'apprendre que le problème est désormais entièrement résolu. Notre équipe vous a également envoyé un courriel de suivi contenant des informations complémentaires. Si vous avez d'autres questions ou si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter à l'adresse [email protected] Notre équipe est disponible 24h/24 et 7j/7 et toujours heureuse de vous aider. Nous restons pleinement engagés à vous offrir une expérience optimale à l'avenir. Merci encore pour votre patience et d'avoir choisi FunnyFuzzy Votre fidélité nous est précieuse. L'équipe FunnyFuzzy
Frédéric L.
Pas de communication, pas d’information, pas de réponse. Je ne conseille pas
Response from FUNNYFUZZYApr 14, 2026
Bonjour Frédéric, Merci pour votre message. Nous avons vérifié notre système et confirmons que votre commande a bien été livrée à l'adresse indiquée lors de votre achat le 9 mars. Nous vous avons également envoyé un e-mail contenant des informations complémentaires concernant cette livraison. Veuillez vérifier votre boîte de réception (et votre dossier de courriers indésirables si nécessaire). Afin de nous aider à résoudre ce problème rapidement, nous vous serions reconnaissants de bien vouloir nous envoyer des photos de votre porte d'entrée, de votre boîte aux lettres ou de votre lieu de livraison habituel. Vous pouvez les envoyer directement à [email protected] Nous vous remercions de votre coopération et de votre patience, et nous restons à votre disposition pour résoudre ce problème au plus vite. L'équipe FunnyFuzzy
F B.
Still waiting for a refund after I cancelled the order after a long delay. Their communication is appalling.
Response from FUNNYFUZZYApr 14, 2026
Hi there, Thank you for your feedback, and we sincerely apologize for any inconvenience caused. To clarify, your order has already been resolved through a chargeback processed via your bank, and the case was concluded in your favor. If you have not yet seen the amount reflected, we kindly recommend checking your bank statement or reaching out to your card provider for further details. If you have any additional questions or need further assistance, please don’t hesitate to contact us at [email protected] Our team is available 24/7 and always happy to help. Team FunnyFuzzy
Lily S.
Scammers!!!! I purchased two dog beds which arrived many weeks later, and they were completely the wrong size and order. After many emails with the company they finally agreed I could get a refund (they tried to persuade me not to bother sending the items back for a 10% refund) I sent the items back and they only refunded me half of the order!!!!!! Absolute scammers - AVOID
Response from FUNNYFUZZYApr 14, 2026
Hi Lily, Thank you for your message, and we sincerely apologize for any inconvenience caused. We’re sorry that things did not go as expected, but we’re pleased to know the matter has now been fully resolved. We have shared all relevant details in the email we just sent for your reference. If you need any further clarification or assistance, our support team is always here to help at [email protected] We truly appreciate your patience, understanding, and continued trust in us. Team FunnyFuzzy
Georgia P.
Terrible customer service. Took almost 3 months to get.
Response from FUNNYFUZZYApr 14, 2026
Hi Georgia, Thank you for sharing your feedback with us. We sincerely apologize for the delay in delivering your order. We completely understand how frustrating it can be when a delivery doesn’t arrive as expected, and we truly appreciate your patience while this was being resolved. We’re glad to hear that the matter has now been taken care of. Our team has also sent you a follow-up email with additional details to assist further. If you have any questions or need any extra support, please don’t hesitate to reach out to us at [email protected] Our team is available 24/7 and always happy to help. Thank you again for your patience and for choosing FunnyFuzzy, we truly value your support. Team FunnyFuzzy
Dawn M.
The product was nothing like described. Extremely disappointed in the quality. I will never buy from this site again. The cost is way to expensive for the poor quality product received.
Response from FUNNYFUZZYApr 14, 2026
Hi Dawn, Thank you for sharing your feedback with us. We’re truly sorry to hear that the product did not meet your expectations and understand how disappointing this must have been, especially given the cost. To assist you better we’ve sent you a new email, please kindly check your inbox as well as your spam/junk folder. When you have a moment, we would greatly appreciate it if you could reply with a few photos or details of the issue. This will allow our team to review your case carefully and provide you with the most appropriate solution. Please rest assured that we take your concerns seriously and are committed to making this right for you. If you need any assistance, our team is available 24/7 at [email protected] and always happy to help. We look forward to resolving this for you as quickly as possible. Team FunnyFuzzy