FunimationReviews of funimation.com

If I could give 0 stars I would. As a pretty big company, they have all capabilities to issue a refund at the time I cancel my subscription When the money was taken out the same day I cancelled. The customer service agent just copied and pasted the terms and said this is their limitation. I understand if I cancel mid month, past 7 days is understandable as well but I was trying to get a refund of the month subscription they took the DAY they charged me. I have not used their services since I asked for a refund (the day I cancelled my subscription) and they can see my activity. Worst experience. to all future customers of funimation, make sure you use a credit card that they cannot charge because once they charge it, you are not getting that money back.

Customer support was went from being useless (doesn't look like they can even read) to not responding for over two weeks. They then came back with completely wrong information which their own website contradicts. So that was a waste of time. The app is amazingly slow and riddled with bugs which don't let you even browse their paltry selection of anime. Language options aren't great. Subs are very hit and miss, it can't handle multiple speakers at all. Some episodes are unwatchable as they are minutes out of sync. Trying to watch anime as they come out doesn't always work and when it does it is never in HD.

Funimation is the worst streaming service I've ever encountered. It is filled to the brim with bugs. Want to full screen? Next button won't take you to the next page nor will auto play work. Want to go to the next episode? hit the button twice and you skip the next episode. Remember the full screen bug? ya those stack. Poor UI decisions make changing the volume difficult without accidentally muting audio first. When picking a show if you accidentally hit the barely shown show the left and right page arrows cover then you don't get another page you get the show. Also I hope you can tell a show by half its cover art because if its behind the page buttons thats all you're getting half the time. Beyond the garbage streaming service I went here for dubs which they seem to be phasing out. The recent UI changes even make it difficult to tell which episodes have dubs and which do not. You have to manually select episodes now to check. Also the available languages at the bottom can't be trusted so you'll want to ignore that and check the settings on the specific episode. Its almost like Funimation is getting worse not better :/

The majority of the shows are garbage, the app is garbage.

Terrible selection of anime some dont even have all seasons to make it worse finding something by genres is a pain it only shows 10 no show all option just 10 random ones out of the genres. Most likely if your looking for a specific anime yoir not gona find it such a dissipointment should of gone with crunchyroll.

You are more likely not going to be able to get the episode to play. It sucks

The app for the tv is really glitchy. Customer service reply would be it’s a known issue I can’t help you. Two days ago my automatic payment happened through PayPal. I noticed errors when trying to stream. I reached out to them no answer. I try again today on the app on my phone and it states to update my billing information. The payment is posted on my credit card. I contacted PayPal and they said the payment was successful. I reached out to them again and still haven’t gotten an answer. Worst part is I learned there was a second data breach. I use PayPal because they had a security leak in the past and I am glad I did. Next if they do not answer me I am going to have to open a claim for fraud.

Funimation used to be a company that would dub anime in a way that minimized the change; unlike 4kidz which, due to it's practice of removing and changing content, still is heavily criticized today despite not existing anymore. Now Funimation has taken up the mantle of their predecessor, adding in jokes from western culture that have nothing to do with the plot. There are also tons of shady practices that they perform such as acquiring Crunchyroll, putting them in near monopoly of American anime only in competition with HIdive which few have heard of.