John J.
Their customer service representatives…
Their customer service representatives are always very knowledgeable and professional. Their website Help Center is also very user friendly.

Fundrise offers access to sophisticated private market strategies focused on generating consistent income and long-term growth across real estate private equity, venture capital, and private credit.Real estate — Fundrise is one of the 50 largest real estate private equity investors in the world by total annual deployment — deploying more than $1 billion of capital annually in 2021 and 2022. Our portfolio is largely composed of 20,000+ well-located residential units and eCommerce-centric industrial assets.Venture — Investing in high-growth private technology companies has proven to be one of the best-performing strategies of the last 50 years. Our growth equity fund targets mid-to-late-stage companies in sectors like Modern Data Infrastructure, FinTech, and AI/ML.Private credit — Skyrocketing interest rates have created broad credit market dislocations and a potential liquidity crisis. The result is arguably the most attractive, risk-adjusted private credit investing opportunity of the last few decades.Building a better financial systemWhen our co-founders launched Fundrise back in 2012, our mission was to use technology to build a better financial system for investors like you. A lot has changed since then. Over 2 million people now use Fundrise and we manage nearly $3 billion in equity across real estate, private credit, and venture capital. It’s hard to believe how far we’ve come. But our mission remains the same. It’s what drives us to continue eliminating barriers, developing new investments, and working tirelessly to make this the best investing experience you’ve ever had. Thank you for joining us on this journey.
Fundrise (fundrise.com) has 613 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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John J.
Their customer service representatives are always very knowledgeable and professional. Their website Help Center is also very user friendly.
srinath T.
I’m sharing my experience after 4 years with Fundrise. I invested $5,000 in October 2021, and as of October 2025, my account shows about a $200 loss. During the same time, the S&P 500 grew by more than 30%. The withdrawal process is also not smooth — I requested a withdrawal a month ago, received $4,600, and still have about $300 left with no clear way to withdraw it. Maybe I invested at the wrong time, but overall, it doesn’t feel worth it. In my opinion, investing directly in the S&P 500 index fund would have been a much better and simpler choice.
Jechri
I've used services like this before, but something about Fundrise's communications and their UI has made me convert to only using them. I'm not the brightest when it comes to these things so I appreciate how simple it was to get into, make decisions around how I want my money invested, and make adjustments as needed. It is obviously extra nice that I am actually seeing my funds slowly increase over time. Thanks!
CS
Terrible performance, lots of lies about % return per year and when other real estate funds are performing well, Fundrise is still low. It is hard to get your money out.
customer
Still new to fundrise. But like it so far.Over all very easy to use
Tyler D M.
Fundrise is easy to use, and it makes investing in private entities easy. Growth may be slow, at times, and it may even be negative for a quarter, but the tri-partite nature of investments in Real Estate, Private Credit, and Innovation creates a powerful, confident growth resource in your portfolio.
Daniel D.
Its definitely a trustworthy company to invest in. The site is easy to use, with plenty of options to diversified Your portfolio.
Lacie A.
Easy to understand website.