Fumfie.comReviews of fumfie.com

I bought a Zhiyun Crane V2.0 and it was delivered a day earlier than what was promised. The product is as expected, with no issues.

THANK YOU PETER FOR ALWAYS MAKING MY EXPERIENCE BUYING MERCHANDISE FROM FUMFIE SO ENJOYABLE I FEEL THE STAFF IS MORE LIKE FAMILY THAN ME BEING A CUSTOMER NEVER A PROBLEM WITH RETURNING MERCHANDISE OR EXCHANGING I WOULD LIKE TO THANK ALL OF THE STAFF I HAD THE PLEASURE TO DEAL WITH ON SEVERAL PURCHASES JESSICA,PATRICK,JAMES BILL MICHAEL YOU ARE THE BEST!!N ANY TIME I NEED ANYTHING I WILL ALWAYS BUY FROM FUMFIE AND I ALSO TOLD ALL MY FRIENDS AND FAMILY THANK YOU AGAIN PETER YOUR TERRIFIC I ALWAYS TRUST YOUR ADVICE NEVER ANY PRESSURE:):) GOD BLESS GRANDMAZIGGY

I ordered a camera on 8/6 and paid 29.99 for express 2-3day shipping. I was leaving for vacation on 8/11 and wanted the camera for my vacation. I called on 8/9 and spoke with customer service because I has not recieved the camera or an email with shipping details. I waited on hold for a long time. The lady I spoke to had no explanation as to why it hadn't shipped. She said would it be ok if we over night the camera to you. I asked if I would be charged additional charges for that. She said wait before I promise anything let me make sure we have it in stock. After waiting on hold again she said it was in stock and they would over night it. She said they would also refund the shipping charges I already paid and all I had to do was call once I had the camera and they would refund the 29.99. She asked when I was leaving for vacation and I told her very early Friday morning. The camera was not delivered on Thursday. I had to delay my vacation by a day because it never arrived until after 1pm on Friday. I called about the refund for shipping and was told it should be processed soon however I have yet to receive my refund. I will never order from this company again. I should have read the reviews prior to ordering. I love the camera just wish I ordered from a company I am familiar with.

Poor communication, misleading inventory, long delay for shipment, more expensive than competitors with ridiculous shipping costs. I will never, never, never purchase from this company again.

My purchase with this company was the first. Everything went smooth and I received my camera as expected. The only problem I had was getting in touch with the initial salesman immediately.

Great price, quick shipment.

good service and quality product.

I contacted them about their price guarantee, but never heard back. Also, the camera I purchased was an import and not intended for the US market.