Full Source, LLCReviews of fullsource.com

Excellent company. I’ll be shopping with them for all my needs. Very helpful customer service 👍

I had a pleasant experience, ordering my shirts was simple and I had to make a return which was amazingly simple. I would definitely order again.

The sit is easy to navigate,and products are easy to find. Fast shipping with very durable products.

This is the second time I have had to deal with delays in my order. The first time after 1.5 weeks AFTER my order was processed, I receive an email that they are out of stock of items that I was able to order on its company website. I try to get them a second chance! I order again embroidery items. I place the order on 11/7/2022 and get a response on 11/14/2022...that there is some type of fee that I have to pay and my order is not being processed!! Its not the matter of the fees, its the matter of them getting back to me a week later??? On top of their system should not allow me to order the product without the fee. I am given a number to call and I am on hold for 15 minutes! How is this fair to the customer? I speak to a customer service rep and he tells me their lead time is 8-10 weeks??? Why would their ordering system not tell you this?? I would NEVER PURCHASE FROM THEM WITH THAT LONG OF A LEAD TIME! All in all, Full source technology is NOT customer centric, their internal operations for catching these system errors is slow, and its just an overall poor customer service experience!!! They need to get better programmers for the website and have a customer focus group to find the errors in their system. I would NOT recommend ordering from this company!

DO NOT BUY FROM HERE. YOU WILL NOT GET YOUR ITEMS. OVER 2 WEEKS ORDERS STILL IN PROCESSING. CALLED 4 TIMES, EACH TIME THEY SAID IT WAS GOING TO SHIP TODAY, WHAT A BUNCH OF BULL. TRIED TO CANCEL ORDER, NO REFUND YET, LOST OUT ON $300. WARNING YOU NOW, AVOID THIS SITE!!!!

I placed an order on 9/17. I have emailed twice since then to see where my order is and no response. The order says “processing.” I can understand a delay in getting product, but the lack of communication is whats bothering me the most.

The only positive from them was that when I called to get a refund on the items they didn't ship I got a hold of someone quickly. Otherwise, they sell you items they don't have and don't let you know that they aren't coming. Even when you pay for expedited shipping. The showed the item in stock, sold it to me, when I called and asked why I didn't receive them with the other items, they said there was a back order. I asked if they were planning to let me know and they said no... So if you are working on a timeline with a client I highly suggest NOT using Full Source. You cannot rely on them.

They have made my shopping experience so painless and shopping was made easy to navigate. Thank you. Shipping costs have increased.