Ben
Met every expectation with clear…
Met every expectation with clear communication. Will work with again.
Response from FulfillriteMay 1, 2025
We're glad to hear you're happy with our service and glad to have you as a client!

Fulfillrite is a third-party logistics (3PL) provider that has helped eCommerce and crowdfunding brands ship more than 20 million orders since 2010. We fulfill from three facilities across Lakewood, New Jersey and Salt Lake City, Utah and give brands fast, coast-to-coast delivery within the U.S., plus international shipping for backers and customers abroad.We specialize in small, lightweight products and support everyone from first-time founders to brands shipping tens of thousands of orders a month, and we've handled more than 3,500 crowdfunding campaigns across Kickstarter, Indiegogo, BackerKit, and Gamefound. What clients value most is the combination that's usually hard to find in one place: a dedicated account manager who knows your business, same-day shipping, real-time inventory in our own software, and simple month-to-month terms with no setup fee.Accuracy is where it shows up most. We ship at a 99.8% order accuracy rate, so your customers get what they ordered and you spend less time on reshipments and complaints. New brands also get hands-on onboarding and a real point of contact from day one, which matters most when you're shipping your first campaign or pushing through your busiest season of the year.From your first 100 orders to your next major launch, we keep fulfillment accurate, fast, and personal.
Fulfillrite (fulfillrite.com) has 151 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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IT & Communication · New Jersey, New Jersey
Excellent

IT & Communication · Summit, New Jersey
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IT & Communication · Jersey City, New Jersey
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IT & Communication · Jersey City, New Jersey
Excellent
151 approved reviews, newest moderated first
Ben
Met every expectation with clear communication. Will work with again.
Response from FulfillriteMay 1, 2025
We're glad to hear you're happy with our service and glad to have you as a client!
jac C.
Steve, our account manager, really makes the fulfillment process so much easier. As a first time user of a 3PL I had many questions in the beginning and Steve always had all the answers. Being from South Africa, there's a 6/7 hour time difference, however Steve will always answer when he's available. We had no complaints from our KS customers and all orders are delivered on a timely manner. Their dashboard easily integrated with our shopify store. Very happy!
Response from FulfillriteMar 7, 2025
Jac, we're glad to have you as a client and very happy to hear that your experience has been a good one—thank you for the kind review!
Robert A.
I can't say enough good things about Steve Schwab and the Fulfillrite team. Despite their being a large company and me being a small account, they were incredibly responsive, attentive, patient, and helpful to me throughout the entire fulfillment process, and it seemed to me that, in their eyes, I was just as important to them as their bigger customers. Every time I texted or emailed Steve, he got back to me within an hour, and in most cases, he responded within minutes. He went out of his way on numerous occasions to help me with orders that got stuck in customs and to guide me through their online ordering system. With Fulfillrite, I never felt alone. And for a small crowdfunding creator like myself who had never dealt with international book orders before, that has meant the world to me. My loyal backers could not stop singing "my" praises (really Fulfillrite's!) because of "how well I packaged the books," and they frequently told me that I had "set the gold standard for how expensive RPG products should be packaged and cared for by a third-party company." I can't thank Steve and Fulfillrite enough. THANK YOU, gentlemen! You've made a very stressful month so much easier. I couldn't have done this without you. Sincerely, Robert Alderman Pulp Hummock Press
Response from FulfillriteMar 6, 2025
Thank you for the kind review, Robert—we're happy to be able to help and can't wait to see your next launch succeed!
Steve G.
I had a great account manager, he was very responsive and answered my many questions as a first time user of Fullfillrite. The general info database is good and their inventory system also solid once you know how it works to approve orders etc. Their packing and delivery was excellent, I had no complaints from my KS customers. Very competitive pricing. 100% recommended.
Response from FulfillriteMar 5, 2025
Thank you for the kind review, Steve—we're happy to have you as a client and are glad you're having a good experience!
Farid R.
Fulfillrite has been an absolute game-changer for my business. Their efficiency, accuracy, and attention to detail are unmatched. Every order is handled with care, and their seamless fulfillment process gives me complete peace of mind. A special shoutout to Steve—his customer service is outstanding! Anytime I need assistance, he goes above and beyond to help, making everything smooth and stress-free. If you’re looking for a reliable 3PL partner, Fulfillrite is the best in the industry. Highly recommend!
Response from FulfillriteFeb 27, 2025
Thank you so much, Farid! We're glad to hear you're happy and I'll pass on your kind words to Steve!
Nasi
So far, I’ve had a great experience with fufillrite, they take a lot of relief off your shoulders as a business owner. Also, Steve is amazing and very helpful whenever you need him!
Response from FulfillriteFeb 27, 2025
Thank you for the kind review - we're happy to have you as a client!
Jason G.
Steve Schwab and the team at Fulfullrite really went above and beyond to help us with our shipments. We hope to use then again and highly recommend them!
Response from FulfillriteFeb 26, 2025
Thank you for the kind review, Yisroel—we're glad you're happy with our service and we're glad to have you as a client!
Bastian S.
From the very beginning, my experience with Steve at Fulfillrite was nothing short of outstanding. His level of customer service is unparalleled. He was incredibly thorough, often providing more details than I had even requested to ensure everything was crystal clear. Whenever I reached out with a question, he responded quickly—sometimes within minutes— addressing everything. He actively worked to solve any issue immediately, so I never felt like I was waiting for a resolution. What truly set Steve apart was how valued he made me feel as a customer. Even though my business was still small and not bringing in massive revenue, I never once felt like less of a priority. A service like that is rare. The website and their system are easy to use, and any question I had about it was answered almost immediately. I excecuted my very first Kickstarted campaign with them and Steve made me feel safe. I literally bombarded him with all the questions I had about the whole process, taxes, timings, and everything around it I was unsure about. I couldn’t recommend Fulfillright more.
Response from FulfillriteFeb 18, 2025
Thank you for the kind review—we're very glad to have you as a client, Bastian!