Joshua
Terrible Service
Terrible Service. Selling items that are not available on stock. Paid for the items and expected delivery as per website. Item never arrived and I had to call up and find out that it was back ordered. If I did not call and follow up, they wouldnt have told me (past the promised delivery date). It has been 2 weeks now and I have not received items. Been emailing sales team and asking someone to call me but nothing yet. Only advicing me they have mark it as "urgent" and still cannot provide me with the tracking number. Unbelievable!!
Response from FS.COMMar 19, 2019
Hi Joshua. Really sorry for the inconvenience caused to you, Hope this will not affect your project. The Adapter in your order is out of stock, so it needs to be produced in nearly 5 business days in the factory. And it takes a little time in the delivery. Hope you can understand that. At present, your items were shipped from our AU warehouse, you'll receive them today. Sorry again for the delivery delay. FS are constantly optimizing our local services and expanding the Australian inventory. Please be assured that we will do better in the future.