W_KS
FS.com Bon à rien
FS.com un site de fournitures de mensonges et de calomnies que des promesses mais rien à l'arrivée Netgear ou TP-Link sont mieux et certainement beaucoup plus sérieux. Plus jamais FS.com

FS is a leading global network equipment and solutions provider dedicated to helping individuals and businesses build, develop and optimize their optical infrastructures. FS has served over 400,000 customers with products including network switches, optical transceivers, patch cables, OTN equipment and cable management accessories.FS aims to build dependable networks that fully support mission-critical applications by offering top quality products, tailored network solutions, comprehensive services and fast delivery. The company is committed to be the most trusted partner for networking solutions of all sorts.
FS.COM (fs.com) has 540 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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W_KS
FS.com un site de fournitures de mensonges et de calomnies que des promesses mais rien à l'arrivée Netgear ou TP-Link sont mieux et certainement beaucoup plus sérieux. Plus jamais FS.com
Komee
J'ai passé commande d'un switch en stock disponible, sur le site de FS.com pour tester ce nouveaux fournisseur pourquoi pas? ils écrivent commandez avant 16h l'expédition part le jour même cela n'est que du mensonge, neuf jours que la commande est passé est toujours pas expédition et de livraison, site FS.com à éviter en plus ce n'est pas la marque la plus vendu et connue sur le marché tout est basé en chine et le stock un peu partout dans le monde, une erreur de ma part quelle gâchis ce site FS.COM. Une grosse arnaque et en plus le service Chat en ligne est très très désagréable et médiocre, à la limite que le client est fautif de leur travail. Fuyez !!!!!. alors je reviens à mes fidèles marque Netgear eux ils ont un service en France et en français et des produits fiables, surtout une expédition de colis en moins de quatre jours.
Uwe M.
Keine Antwort auf meine E-Mail erhalten.Ware viele Tage zu spät gekommen. Nie wieder
W. B.
Den Stern nur angeklickt um eine Bewertung abzugeben. Ich habe angeblich nach FS Trading ein neues Handy gekauft das jedoch nach ungefähr 6 Wochen im Gebrauch Rosa Farbschleier im Bild erzeugt hat. Eigentlich hätte ich das Handy selbstverschuldet behandelt und es wäre eine Kerbe im Aluminium Rahmen des Gerätes zu sehen. Das ist mir erst da zur Kenntnis gekommen. Warum soll ich eine Kerbe in einen Handy Aluminium Rahmen schlagen da ich ein NEUWERTIGES Gerät gekauft hatte und Garantie als auch 36 Monate Gewährleistung habe. Der komplette Kommunikationsverlauf über E-Bay brachte überhaupt nichts. Prozessieren gegen solch eine Person sollte man aber der gekaufte Warenwert (Handy) gerechtfertigt das nicht. Ich empfinde FS-Trading als nicht seriös und empfehle jedem Abstand von diesem Händler zu nehmen, was mir da passiert ist kann man nur als Frechheit bezeichnen! Guter Rat meinerseits "FINGER WEG".
Yossi
I bought SFP+ at 19/9/24 they said it's instant delivery and should be arrive before 25/9/24. after 2 days I saw nothing is moving, it still stuck on not delivered yet. I talk on their chat with an agent they told me I need to wait. after another day I see nothing change and I talked to agent again they said they will forward it to "my manager" who is on my account. I didn't hear from her at all. I contact them again and then just now they told me the money passed but there was a system error somewhere and it stuck even though it says on the system the order was completed and the transaction finished. they couldn't tell this in the first day??? now they told me they will forward it to the manager and only she can cancel the order.... which she didn't reply to the emails, to the forward emails they sent her or the 3 tickets I opened on their site for 6 days. so today I called them to their number and she said she will able to cancel the order and I can make a new one. she said the cancellation of the order will shown after 24 hr. so for now I made a new order this time using Paypal instead credit card, so if there is something happening again it would be easier to get refund and not to wait for them, also if I won't get the refund from them to my credit card as suggested after 3 days then I will get really mad and this company would marked as scammers and the worst customer service. if there will be issue with the credit card I would do chargeback calling the credit card company and saying the company said they would cancel as I have the call recorded and the chats on my email. they have last chance to fix all their mistakes.
Response from FS.COMNov 18, 2024
We are sorry to bring you this unpleasant experience. We take it very seriously and will strive to address the issue if possible. Have a nice day
Patrick M.
Ordered 75 fan out kits. This fan out kit does not work on American lose tube fiber without cutting and modifying it. Even then it moves. Fan out kit will not snap down and hold the fiber properly. Tried to return the products that are still new in packaging and they said "per our return policy they are not returnable". Never buying here again.
Response from FS.COMNov 18, 2024
We sincerely apologize for the bad experience you had. We understand that your feedback is crucial for our improvement. As you stated, there were still some imperfections in our product model research. Therefore,we have already started to address this problem and will strengthen the supervision to avoid similar problems from happening again. Regarding the return policy, considering the particularity of this order,we provide you with a return policy. Please pay attention to the email from our customer service staff. We will do our best to protect your rights.
Jaspreet S.
I bought stuff regularly for Switzerland for a client and after few days, I get a paper for the extra duty which while buying the stuff wasn't confirmed by FS.com & I opened a ticket with them on 5th August and on 20th August I asked them by myself and those people didn't even tried to reply on my ticket for more than 2 weeks and after I chased them, I got a response "Sorry". Such ugly services they have. I would highly recommend Amazon.com over FS.com to buy the stuff since the delivery policies of Amazon.com are clean and clear. FS simply sucks. I will never buy anything from FS again. Pathetic!!! Worst!!! Illegal Selling !!!! No More FS!!!!!
Response from FS.COMNov 20, 2024
Dear Customer, Thanks for your feedback. We're sorry for the trouble with customs duties and our late reply. We know how crucial it is to get clear, prompt info on international orders. We're working hard to make our customs policies better and faster for non-EU orders. We value your patience and are dedicated to improving our service. We hope to serve you again soon. Best regards.
Christian Z.
I purchased 3x S3900-24T4S for an installation at a long-standing client of ours. During the activation of stacking between two switches, we realized that the switches were unstable: they either froze, hindering normal operations, or performed a reboot. We promptly contacted technical support to resolve the bug, and after months, we are left with non-functioning switches in stacking, a dissatisfied client who has requested replacement with products from other manufacturers, and with fs support unable to solve the problem. After numerous remote connections with the support team, we were told that an upgrade would take about 2 months. After our insistence on finding alternative solutions to waiting, they proposed that we pay an additional 21% of the purchase value to get a different model without the aforementioned bug. We consider fs support incompetent and their business policies unacceptable. Not honoring warranties and selling defective products is shameful.
Response from FS.COMJan 23, 2024
Dear customer, We sincerely apologize for the inconvenience you encountered during your recent shopping experience. Your feedback is highly valuable to us. Rest assured that we have promptly reported your issue to our dedicated account manager, who is committed to actively resolving the problem. We kindly ask for your patience and cooperation as you communicate with your account manager to address any concerns. If you have any further questions or require additional assistance, please do not hesitate to reach out. Wishing you a great day! Best regards,