FS.COMReviews of fs.com

FS provided a good service and I would be happy to recommend them to other people.

FS people are very professional and helpful, always on time as well. Thumbs up to Jessy.

trusted partner !

Aileen is a fantastic account manager and makes our ordering easy as well as ensuring the equipment ordered will interoperate with our non fs.com equipment.

Exceptional account management — Gloria Gao went above and beyond I placed two urgent orders with FS for DAC breakout cables needed for a DGX Spark AI cluster installation in Madrid. My account manager, Gloria Gao (FS.COM GmbH), was outstanding from start to finish. When I had to restructure the order, she spotted that one cable from the original order was missing in the replacement and paused to confirm with me — proactive attention to detail that saved me from a problem I would only have caught on delivery. She handled the cancellation of the original order, the expedited processing of the new one, and the refund (€390.83, returned to my account in under 24 hours) with speed and clarity. Communication was consistently professional, warm, and prompt despite the time-zone gap. This is exactly the kind of service that earns repeat business — and I will be back. Thank you, Gloria. Highly recommended.

All quality products, support, delivery and after sale as well.

very responsive and accommodating to assist us to achieve our delivery timelines. It was a small part of a large project, but important as the project would not be able to complete without the connectors. We had regular updates and communication, which meant we didn't have to chase up which allowed us to pass on the info to our customer which was well received.

Extremely satisfied especially with the dealings with Celia Chen. She was prompt in her feedback, suggested options and kept me updated throughout. Super fast delivery as well.