KLR
People A+...Product C.
They were pleasant to engage with and tried hard to deliver and customer service was extremely quick to answer when I had a question. However, I found their "system" to be overly and unnecessarily complicated. I did buy the spiral bound wardrobe guide - which was an add on - and I have found it to be useful.
Response from Frump FightersNov 4, 2024
Hello KLR, Thanks for taking the time to share your feedback. I’m glad to hear you had a positive experience with our team and that you found the spiral-bound guide helpful! We put a lot of heart into providing a helpful, friendly, and responsive customer service experience, and it’s good to know this came through for you. I understand that navigating how our products—like the calendars, Interactive, and Packing Made Easy—work together can feel a bit overwhelming. We created these products to work seamlessly together, but I understand that how they connect may not always be immediately clear and could take a bit to get used to. Many of our customers have found the system to be a game-changer for simplifying their daily routine, so we’re always disappointed when it doesn’t click that way for someone. I’ve followed up by email with additional guidance, and I’m more than happy to provide further support to help streamline things for you. Warmly, Corina and the team at Frump Fighters