FruitBouquetsReviews of fruitbouquets.com

Awful service, terrible communication, unable to make a delivery. DO NOT EVER ORDER FROM HERE. ITS LIKE BURNING MONEY>

Theives .Charged 70$ the emailed failed delivery attempt when i call customer service they say they weren't taking anymore orders today. then why charge me AND confirm order?! Horrible company and service

I ordered two identical bouquets for two teachers in my child's school about six days ahead. One was delivered in the afternoon but the other was missing. I called customer service and spent 30 minutes on the phone verifying and re-verifying my order number only to find out that the other bouquet was supposed to arrive by 6 pm which was one hour past their declared time slot for non-residential addresses. Needless to say that the teacher who was to receive the gift had already gone home. I was told that if the recipient could not be reached they would make a new bouquet and deliver it the next day. No such thing happened. No compensation for an expensive fresh fruit bouquet that ended up sitting at the front desk overnight either. I will choose Edible Arrangements next time.

I ordered a fruit bouquet as an event gift for my good friend and next door neighbor. I submitted the order on March 7, 2023. It is now the second half of April 2023 (the 17th of April) and STILL no fruit bouquet delivery. I have contacted FruitBouquet's customer service center on multiple occasions, and have been assured the delivery would be made; yet nothing has been delivered. This amount of time and frustration is ridiculous; worst customer service ever.

The website said my order would be delivered on March 25th up until the point that I paid for it. After payment it said the delivery would be April 1st, which would be too late. I used the live chat on the website to complain to customer service, and they promised me it would be delivered on March 27th, which was still later than I wanted but I decided would be okay. It is now March 30th and it has still not been delivered. I used the chat again and they offered 50% refund and a coupon for next time, as if I could trust them again!

The worst experience ever. I was ordering something for my sister who was sick and the first day they forgot and the second day they lied and said it was delivered and it wasn’t. Horrible customer service. No follow up or through.

was redirected from edible arrangments .delayed multiple times till no one was there.no way to cancel.automated help line.they suck.period

Don’t waste your time ! they never delivered your order on time and they canceled the order without me even knowing and offer nothing in return ! total joke and no one in customer service speaks good english !