Paul L.
Excellent a second time
For the second time in a span of just over two years, the central living areas of my home were damaged by two unrelated flooding events. In both cases, the Frontline insurance company delivered a fair and equitable settlement. Because I have acquired a severe hearing loss due to my age, I rely on reading closed captions to function on the telephone. Unfortunately, that reliance slows everything down to the speed of reading instead of the speed of speaking. Christine Bentley, who was the adjuster on both claims, displayed exceptional patience, kindness and good humor while working with me to reach satisfactory settlements despite my disability. I’m grateful that she and her team at Frontline Insurance extended themselves to bring an end to the disruption that follows unexpected events like this. And isn't this the most important reason people buy homeowner’s protection? Frontline has proven itself to be a reliable partner once again.