FrontlineinsuranceReviews of frontlineinsurance.com

I have been getting emails from this company and I don’t have insurance with them it feels like a phishing scam.

Horrible company . Had to hire a landscaping person to trim, the people living next to me, overgrown Viburnom bushes that were encroaching on my side of my property. Had to file a claim with Frontline because the people next to me claimed the bushes were dead and damaged. Instead of Frontline adjuster coming out to take pictures of the bushes that were NOT dead, they took the word of the person next door and settled on their behalf. This is blatant insurance fraud, on the part of my neighbor. NO communication from Frontline until 8 months later we got a call. DO NOT USE THIS COMPANY!

Incredibly poor service, borderline criminal dealings. In Coastal South Carolina, put in a claim on a 17 year old roof for storm damage, Frontline denied the claim, then sent a notice that they would cancel my coverage if I didn't pay to get the roof fixed on my own. Sent multiple photos and copies of estimates and invoice for THE new roof, got cancelled anyway because an actual receipt was not included. Very crooked. Avoid!

Minus 5 Stars is my rating if I could give it. Tricked us into leaving USAA Homeowners after 31 years of zero claims, never any homeowners claims or hurricane damage except a few pool lanai screens I replaced myself. They had our home professionally inspected prior to issuing us the policy. They issued us insurance at a bait rate on Feb 15th, 2025, and notified us of cancellation 6 weeks later on April 2nd, 2025, claiming our 9 year old top line Owens-Corning 130mph, 50 year warranted, roof was deteriorating. We’ve had inspectors and roofers look at the roof and no one sees any issues. Frontline won’t show us their report that they had done prior to baiting us in. Now we’re screwed as USAA wants an unaffordable triple the rate to reissue. This is a grossly corrupt and/or incompetent insurance company. I haven’t been able to sleep much for days from the stress they caused me. I’m a 71 year old disabled Veteran and my wife has terminal cancer. We don’t need this treatment. Stay away from Frontline Insurance! Pure garbage!

So far we have jumped thru hoops for Frontline. After signing up for homeowners insurance they have requested and we jave complied to a 4 point in home inspection, which they said we needed new washing machine hoses which the plumber said were fine. Exterior spigots needed replacing which we did. Trees and shrubs had to be cut back because the branches were too close to the new roof and soffets. I sent photos on all sides of the home. Still they aren't satisfied and are requesting more. I went online to read reviews they went from 5 stars to 3.12 stars. My suggestion is go to State Farm tried and true!