FronteraReviews of frontera.com

Easy to assemble, great product, very comfortable. Looks great.

I really like the chair but the bolts to attach the rocking skids stripped out. I see you started shipping shorter connecting bolts which is good but the predrilled hole that the screw goes into is too small. The allen socket on the top of the connecting bolt stripped out when the head was just above the skid. I had to drill off the head in order for the rocker to rock properly. I'm expecting that the rocker will start leaving rust spots on my deck as the rest of the bolt starts to rust. I recommend you get a shorter bolt or, better yet, make the predrilled hole larger. The rest of the assembly worked well.

This is the second time I've ordered from Frontera. The customer service has been excellent both times. I will order from them again.

I needed replacement cushions for my Barlow & Tyre loungers in short order to get my house ready for an open house. I reached out to Frontera and asked if I could get the cushions by my desired date. The team at Frontera went above and beyond by following up with me when I forgot to place the order to make sure I placed my order in time to get them by my desired date. When the cushions arrived a day earlier than expected, I was DELIGHTED! Phenomenal customer service and execution. The cushions are perfect. Thanks!

Maggie is awesome. We had two broken support arms on our ancient Kingsley Bate umbrella. Kingsley Bate told us we were out of luck. So we called Maggie and within moments she called us back with the part information, in stock status and pricing. We received them in a timely manner, installed them and presto, our umbrella is as good as new! Awesome.

I was so pleased with my first purchase from Frontera. Seamless online ordering, fast shipping, and a beautiful product at a lower price than I could have gotten from my local outdoor furniture store.

Frontera was a great place to purchase our new outdoor furniture. Maggie was very helpful and responsive during the process!!

I began looking for patio furniture, locally, in early fall. I found a lot of sales and some nice furniture but the sales people were just that... sales people who didn't know a whole lot or spend a lot of effort. What's worse, the sale prices never seemed to add up and delivery charges pushed me to look online. I found Frontera.com where they stocked the whole line of Kingsley-Bate furniture, at a fantastic price. Being a little skeptical, I called their customer service and spoke to Maggie who answered all my questions and put my mind at ease. She had a set of Kingsley-Bate furniture herself and worked directly for the manufacturer in the past. She wasn't pushy and took time to explain the product, shipping and return policy. Maggie also sold me on the teak sealant (to prevent stains) and the Electro-polish (since we live in Seattle about 1.5 miles from Puget Sound); I didn't feel like it was an "up-sale" since I could tell she cared about my customer satisfaction and product quality. (We even exchanged a few photos of our dogs via email throughout the process.) My partner and I waited about four months until the shipment arrived, via freight, on the scheduled date and time. There was no damage and the furniture was easy to assemble with a screw driver and rubber mallet. The electro-polishing looks amazing and the teak is smooth and solid. I couldn't recommend a better online company! I'm also excited to spend our bonus points on a second bistro/bar table. Thank you Maggie! Final words... excellent quality & customer service, no-tax, free shipping, bonus rewards, happy customer!