Dalia
Great Customer Service!
Customer Service is excellent. Tobi answered all my questions and guided me every step of the way, either via phone or email.

Established in 2010, Frisbi, formerly known as First Choice Shipping, was founded on the belief that the complex world of expanding into Amazon's Global Markets should be made easy. To do that, Frisbi set out to create a single digital hub from which all services necessary to expand globally could be obtained. With expertise and solutions in small parcel shipping, tax registrations, importer of record, international returns, product compliances & customs clearance, Frisbi connects small business owners and eCommerce giants alike to the entire world, on their own terms.
Frisbi (frisbi.com) has 268 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 251 reviews with 5 stars · Clear filters
Dalia
Customer Service is excellent. Tobi answered all my questions and guided me every step of the way, either via phone or email.
Shakeel A.
I worked with Esty and she guided me through the whole process of getting my shipment to UAE.
Mark P.
Super helpful with our expansion. Took the time to explain everything in great detail and was very responsive to questions.
Mehran M.
Used First Choice Shipping for the first time to to expand our Amazon operations from USA into Australia. The process of setting up an account and creating a shipment and getting rate quotes was quite easy and everything worked great. My only complaint would be on the billing side. Even though we provided a credit card to be charged for the invoices and signed an authorization form, FirstChoice still limits you to $500 per shipment and I had to pay the amount over $500 just to create the shipment and before they are even picked up. I don't understand why that is necessary. What would happen if after paying the additional amount I change my mind about shipping or an order gets cancelled? Do I now have to request a refund? And how easy is that? Will there be fees for that? That part I don't like.
Response from FrisbiSep 12, 2022
Thanks so much for your kind review. We can absolutely assist you with setting up credit terms. Please ask our Finance team about it and they will be so happy to assist you.
F. M.
Great Service
Avrumy & Chany D.
I've had a great experience dealing with the First Choice Shipping team. They were responsive and very knowledgeable in answering my questions and addressing the issues!
Mindy M.
I was very happy with First Choice shipping's knowledge in the field they are very experienced.
Agatha C.
We had a very smooth transaction with superb assistant service! Keep it up!