FrigidaireReviews of frigidaire.com

I did not realize that Frigidaire was such an awful company with awful quality appliances. I got a washer/dryer in December 2020 and it has only worked 2 times. It's is April 2021 and they have tried 4 times and can't fix it and I am still fighting with them. I just cancel 10 pieces of appliances that was to be delivered to me tomorrow. No more Frigidaire for me.

Do not buy Frigidaire products. Even though your appliance is under warranty it can take months to get repaired. They do not have qualified repairmen and they do not carry necessary parts. My refrigerator hasn't worked now for a month. Repairman has worked on it 3 times and has yet to get it working.

The refrigerator we bought from Lowes Worst buy of our lives! The plastic is so brittle its broken in more places than I can count, and Frigidaire won't answer my calls. There is zero support, and warranty is running out. Never again.

This new oven came with the house that I recently purchased. The appliance is brand new (Model: FFGF3054TSE - Serial No: VF03563776). The explosion happened during the second use as I was baking dinner at a temperature of 425. I was not hurt fortunately. Both Frigidaire and their independent contractor to fix this had no sense of urgency in rectifying this dangerous and damaging issue. At the moment, I am unsure of the timeline on the replacement order, delivery, and resolution- after finally receiving the date for someone to come out to assess the damage first. Upon requesting expedited service, I received no further help that made me wonder if this type of explosion is common occurrence with this line of product within this brand, and if the service members are desensitized to the issue because of it. Overall, not impressed by the product or their problem handling.

Refrigerator two years old, worked on 3 times. Had to pay for repair out of pocket. Lost at least 250 dollars of refrigerated items. Will not buy another Frigidaire appliance.

My Frigidaire Gallery Appliances (Fridge, Stove and Dishwasher) were all purchased 2 1/2 years ago. They are VERY poorly made and not meant to last more than a year even for very light use. The dishwasher's top rack never felt sturdy from the beginning and then just after one year started to come off of the tracks when it was full of dishes. Husband tightened the screws for the wheels, but they kept coming loose. We tried to get help from Frigidaire, but they would not even give us the time of day as our appliances were more than a year old. Had a service technician come in and he had never seen any thing like this. The wheels were not installed properly and had bent so there was no repair that could help. We just had to replace our two year old dishwasher. Will NEVER buy Frigidaire again. AND we just had to replace the glass shelf for one of the crisper drawers, because the track for the wheels cracked and broke off. These appliances are not used that heavily as my retired husband and I are the only ones at home.

Purchase a refrigerator less then 30 days ago to find it never worked right after 2 days. Home Depot has refused to take it back as it was over their 48 hour window. Frigidaire has taken nearly a month to repair it and there is still no eta. it continues to run fighting to keep cool and fear the electric bill will be significantly higher.

I wish there was another option 'below 1' on the star rating. We bought 3 Frigidaire Gallery kitchen appliances over 2 years ago and are kicking ourselves for not buying extended warranties, which we have a huge problem with in principle, thinking that companies should actually back their products. First thing to go was the 'black' paint on the white plastic stove top. Who in the right mind thinks that a painted product is going to last around extreme heat. Of course one doesn't know it's painted at purchase time. I've had to touch it up with auto paint on several occasions and have now given up. Looks like crap now. I guess it was too much to ask to be made with black plastic. Second up was the fridge. The wheels on both trays for vegetables/fruit gave out shortly after warranty. All the axles and housing cracked under the normal weight of fruits and vegetables. Again, who designs items that are going to break down and can't possibly hold up under normal everyday use. Perhaps they were meant to contain cotton candy and popcorn. And the unbelievably slow water flow from the water dispenser allows one to watch their own fingernails grow. And last but not least, the microwave. It was the last to give out so I give it credit for that. I'd replaced 2 fuses and when the third blew shortly after installation, had to call a repair specialist. It's going to cost about half of the original purchase price to fix it, and with no guarantee. If you're buying appliances, steer clear of Frigidaire. They look nice, but the quality of design and manufacturing is beyond terrible.